Field Service Engineer

New

Skills

BLI Instruments Calibration Customer Support Field Service Engineering Installation IQ/OQ/PQ Validation Preventive Maintenance Technical Issue Resolution Troubleshooting Wet Lab Skills

The Field Service Engineer will be responsible for on-site installation, repair, calibration, and preventive maintenance of BLI instruments, ensuring optimal performance and customer satisfaction.

Key Responsibilities
  • Perform on-site installation, repair, and calibration of BLI instruments.
  • Diagnose alarms and resolve technical/mechanical issues.
  • Conduct IQ/OQ/PQ validation to ensure compliance.
  • Triage, schedule, and provide customer support via phone, email, or on-site visits.
  • Document tasks in Gator CRM and log customer visits accurately.
  • Collaborate with customers, project teams, engineering, and sales for effective service delivery.
  • Travel domestically and internationally 50-75% of the time.
Required Skills & Qualifications
  • Bachelor's degree in bioengineering, engineering, optical engineering, or a related field.
  • A minimum of three years of hands-on instrumentation service experience.
  • Strong troubleshooting, testing, and repair skills for technical equipment.
  • Basic wet lab skills, such as pipetting and dilutions, are highly desired.
  • Knowledge of IQ/OQ/PQ validation processes is a plus.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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