LMS Administrator Role

New

Skills

Agile Methodologies Automation Communication Css Customer Support Data Infrastructure Documentation Html Relational Databases Troubleshooting

Join Blackbaud University as an LMS Administrator, supporting our mission to power social good through knowledge. In this remote position, you will collaborate with instructional designers and instructors to manage and enhance our Learning Management System (LMS). If you are detail-oriented, highly organized, and thrive in a fast-paced environment, this opportunity enables you to elevate client experiences, enforce process standards, and contribute innovative solutions.

Job Overview
  • Manage and maintain training content within the Blackbaud University LMS.
  • Collaborate with cross-functional teams to optimize learning experiences.
  • Support system quality and process documentation.
  • Troubleshoot and resolve LMS-related issues for customers and training teams.
  • Identify and implement efficiency improvements.
Key Responsibilities
  • Execute strategies for LMS management and data infrastructure.
  • Input and verify training content from source documents within deadlines.
  • Audit course submissions for accuracy and completeness.
  • Enforce and support standard operating procedures.
  • Assist the training support team in resolving customer issues and inquiries.
  • Respond to customer chats and emails promptly.
  • Document and follow established processes.
  • Propose and implement improved workflows for daily tasks.
Required Skills & Qualifications
  • Bachelor’s degree preferred, but not required.
  • 1-3 years of experience with Learning Management Systems (Docebo experience preferred).
  • Familiarity with Agile methodologies (scrum, sprint, grooming, etc.).
  • Knowledge of HTML and CSS preferred.
  • Excellent written and oral communication skills.
  • Strong attention to detail and outstanding organizational abilities.
  • Ability to work independently in a remote, fast-paced environment.
  • Experience collaborating with virtual, cross-functional teams.
  • Understanding of information technology and relational database applications.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

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