Linux Support Engineer

New

Skills

Bash Cloud Computing Communication Communication Skills Customer Service Customer Support Devops Engineer English Proficiency IOT JavaScript Linux Networking Perl Problem-solving Programming Fundamentals Remote Support Ruby on Rails Technical Writing Tech Support Virtualization VMWare

Canonical is hiring an Associate Support Engineer to provide technical support for customers leveraging Ubuntu and open source products. This is a globally remote role where you will be responsible for delivering outstanding technical support and satisfaction across cloud, desktop, and IoT.

Key Responsibilities
  • Providing technical support via telephone, email, and web to ensure timely resolution
  • Adhering to Service Level Agreements (SLAs) and ensuring high customer satisfaction
  • Contributing to knowledge base articles and drafting technical notices for communication
Required Skills & Qualifications
  • Experience with Linux troubleshooting and administration
  • Programming fundamentals in any language
  • Knowledge of networking and virtualization/cloud computing concepts

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

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