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Join Gymflow, a dynamic, founder-led SaaS platform dedicated to empowering gym and fitness studio owners by automating bookings, payments, member communication, and access control. As a fully remote team spread across Europe, we are passionate about building outstanding products and delivering exceptional customer experiences. We are seeking a Customer Onboarding & Support Specialist to ensure clients succeed from their very first interaction and to support their ongoing journey with empathy and clarity.
This role is pivotal in guiding new clients through the onboarding process, providing responsive support, and creating educational resources that empower users to maximize Gymflow’s features. You will have direct impact on customer satisfaction and product improvement in a collaborative, fast-paced environment.
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