Account Manager, HCP

New

Skills

Account management Client Communication Detail-oriented Strategic Thinking

HealthCentral is a leading digital health publisher specializing in chronic disease conditions and providing resources for individuals managing those conditions. The Account Manager role involves client-facing responsibilities within the Client Services team, collaborating with Sales, Performance, and Editorial to strategize and execute digital HCP campaigns for HealthCentral.

Key Responsibilities
  • Partner with cross-functional teams to configure digital HCP campaigns
  • Understand and align product offerings with client KPIs to ensure campaign success
  • Effectively communicate with clients, address concerns, and handle requests professionally
  • Maintain a high level of emotional intelligence, empathy, and problem-solving skills
  • Deliver top-notch customer service, being positive, energetic, and dependable
Required Skills & Qualifications
  • 2-4 years' experience in HCP digital media, ideally in an Account Management role
  • Strong understanding of client KPIs and ability to align products with core KPIs
  • Proven track record in effective client communication and problem resolution
  • High emotional intelligence, empathy, and ability to remain calm under pressure
  • Strategic thinking, adaptability, and solution-oriented mindset
  • Proficiency in media-buying terminology and online ad-serving platforms
  • Comfortable in fast-paced environments with an eye for detail

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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