Trial Experience Specialist

New

Skills

Customer Relationship Management (CRM) Facebook Google Suite LinkedIn Marketing Automation Search Engine Optimization (SEO) Slack Social Media Spanish Bilingual Zoom

We are seeking a motivated Trial Experience Specialist to join our remote-first team. This role focuses on engaging and nurturing new customer relationships to drive trial conversions for HighLevel's SaaS solutions. The ideal candidate will possess a strong technical aptitude and be able to articulate our value proposition effectively to new business prospects.

Key Responsibilities
  • Identify, engage, and nurture new customer relationships.
  • Align solutions to customer goals, needs, and objectives.
  • Build rapport with a pipeline of new business to drive trial conversion.
  • Articulate HighLevel's value proposition to impact trial-to-paid metrics.
  • Conduct consultative trial engagements via Zoom.
  • Provide technical support to customers during the trial to boost conversions.
Required Skills & Qualifications
  • Bachelor's degree or equivalent experience in SaaS preferred.
  • 0-2 years of customer service or relevant sales experience.
  • Strong technical aptitude to support users.
  • Experience with technical documentation and presentations preferred.
  • Knowledge of CRM, Marketing Automation, Social Media, and SEO.
  • Proficiency with Google Suite, Zoom, Slack, Facebook, Instagram, and LinkedIn.
  • Ability to work autonomously while collaborating with remote teams.
  • Comfortable in a performance-based, fast-paced environment.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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