Learning Program Manager

New

Skills

Adobe Captivate AI tools Articulate Rise/360 B2B SaaS Camtasia ChatGPT Claude fintech Glean investment management

The Lead Learning Program Manager will be responsible for designing scalable learning programs tailored for employees, partners, and customers in the B2B SaaS environment, specifically focusing on fintech and investment management. This role requires translating business strategies into actionable learning roadmaps and enablement plans while measuring training impact using key performance indicators.

Key Responsibilities
  • Design and implement scalable learning programs.
  • Translate business strategies into learning roadmaps and enablement plans.
  • Measure training impact using KPIs like time-to-productivity and CSAT.
  • Collaborate with product, CX, and SMEs to align content with platform capabilities.
  • Mentor early-career content developers through feedback and coaching.
  • Champion inclusive and accessible learning across roles and locations.
Required Skills & Qualifications
  • 5+ years of experience in designing and delivering educational content in B2B SaaS.
  • Experience in fintech or investment management.
  • Proficiency with Adobe Captivate, Articulate Rise/360, or Camtasia.
  • Familiarity with AI tools such as ChatGPT, Glean, and Claude.
  • Ability to translate complex concepts into clear learning for diverse audiences.
  • Strong communication and facilitation skills; ability to influence without formal authority.
  • Experience in educating customers, partners, or internal teams; train-the-trainer models.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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