Senior Solutions Architect

New

Skills

Analytical Skills APIs B2B SaaS Data Workflows Enterprise Account Management Enterprise Software Architecture Integrations Problem Solving Solutions Architecture Technical Customer Success

The Senior Solutions Architect for the Public Sector will own the technical post-sales relationship with government accounts, acting as the primary point of contact for technical implementation, integration, and optimization. This role involves developing and executing technical account plans that align solutions with customers' business objectives and technical environments.

Key Responsibilities
  • Lead client onboarding, solution design, implementation, and integration projects.
  • Create and deliver training programs for customer teams.
  • Proactively identify and resolve technical challenges to ensure customer satisfaction.
  • Monitor customer technical metrics and usage patterns for opportunities for expanded adoption.
  • Partner with Product and Engineering teams to advocate for customer needs.
  • Document best practices and guide customers through platform updates and new feature releases.
Required Skills & Qualifications
  • 5+ years of experience in technical customer success, solutions architecture, or similar customer-facing technical role within B2B SaaS.
  • Proven track record at early-stage startups (50-200 employees).
  • Strong technical background with an understanding of APIs, integrations, data workflows, and enterprise software architecture.
  • Enterprise account management or customer management experience is essential.
  • Strong analytical and problem-solving capabilities.
  • Outstanding communication skills.
  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Ability to travel up to 30%.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

Share this job:

Similar Jobs

Accountant Analyst

Posted 57 days ago

Prepare financial reports, Analyze critical metrics, Enhance data integrity, Collaborate with

Assist in

Collaboration Communication Data Analysis Financial Reporting

Senior SMS Product Manager

Posted 57 days ago

Hiring a remote Senior Product Manager

Driving SMS product strategy and execution

Agile Methodologies Analytical Skills Cross-functional Collaboration Market Analysis

Internal Marketing Manager

Posted 57 days ago

Hire a remote communications manager

Enhance internal marketing strategies

Analytical Skills Communications Content Creation Copywriting

Government Ad Sales Manager

Posted 57 days ago

Drive ads revenue with Government clients, Lead strategic client conversations, Develop customized

dvertising solutions, Manage stakeholder relationships, Utilize strong analytical and presentation

Analytical Skills Client Management Presentation Skills

African Remote Job Opportunities

Posted 57 days ago

Connect African professionals to remote jobs

Promote flexible work opportunities

Adaptability Cloud Platforms Digital Communication English Proficiency

Product Marketing Manager

Posted 57 days ago

Promote and position the client reporting tool in the market.

Drive sales and customer acquisition through effective marketing strategies.

Ab testing A/b Testing Analytical Skills B2b

Night-Shift Support Specialist

Posted 57 days ago

Hire remote night-shift support specialist

Provide customer support for client reporting platform

Communication Skills Customer Service Marketing Analytics Problem Solving

Revenue Enablement Product Manager

Posted 57 days ago

Drive revenue growth through strategic marketing

Analyze market trends for revenue optimization

Analytical Skills Cross-functional Collaboration Data-driven decision making Market Analysis

Product Success Specialist Role

Posted 57 days ago

Hire a remote product success specialist

Support customers using Aha! software

Analytical Skills Cross-functional Communication Customer success Customer Support

Remote Technical Sourcer

Posted 57 days ago

Hiring a Technical Sourcer on a contract basis

Seeking remote individuals in the United States

Collaboration Communication Skills Engineer Interpersonal Skills

Senior Marketing Manager

Posted 57 days ago

Lead marketing strategy for enterprise clients

Collaborate with sales and product teams

Analytical Skills Campaign Management Client Relationship Management Communication Skills

Senior Product Marketing Manager

Posted 57 days ago

Promote customer-focused marketing initiatives

Drive product adoption and retention

Analytical Skills Analytics Automation Campaign Management

Remote Engagement Manager Role

Posted 57 days ago

Hire a remote Engagement Manager

Ensure successful client adoption

Account management Communication Skills Customer success Problem Solving

Remote Technical Support Specialist

Posted 57 days ago

Provide remote technical support

Assist users in building apps

Communication Skills Customer Support Documentation Payment Operations

Sales Floor Leader

Posted 57 days ago

Drive sales goals, Provide exceptional customer service, Manage inventory levels, Enforce company

licies, Support store

Communication Skills Financial Acumen Interpersonal Skills Organizational Skills

Remote Business Operations Analyst

Posted 57 days ago

Offer a 100% remote analyst role

Simplify insurance billing operations

Business Operations Communication Skills Data Analysis Microsoft Excel

Remote Customer Support Role

Posted 57 days ago

Provide remote customer support

Simplify insurance billing processes

Crm software Customer Service Email Support Problem Solving

Gaming Support Agent APAC

Posted 57 days ago

Deliver remote customer support for gamers

Resolve technical, account, and purchase issues

Account management Android Communication Skills Crm systems

Remote RevOps Manager

Posted 57 days ago

Hiring a Revenue Operations Manager for a remote position

Full-time opportunity for candidates in Canada or the United States

Analytical Skills Communication Skills Cross-functional Collaboration Remote Work

Remote Head of Marketing

Posted 57 days ago

Hiring a remote Head of Marketing for Apollo.

Full-time position in US time zones.

Analytical Skills Analytics Budget Management Campaign Management

Senior Product Manager, AI Agents

Posted 57 days ago

Lead product development and strategy for AI Agents

Collaborate with cross-functional teams

Ai Analytical Skills Communication Skills Cross-functional Collaboration

Lifecycle Marketing Manager

Posted 57 days ago

Hiring a remote Lifecycle Marketing Manager

Full-time position in the United States

Analytical Skills Communication Skills Community Management Content Strategy

Remote Customer Advocate Role

Posted 57 days ago

Recruit remote Customer Advocate

Support Apollo platform users

Collaboration Communication Skills Crm systems Customer Support

Remote Accounting Manager Role

Posted 57 days ago

Hire experienced accounting manager

Enable full-time remote work

Accounting Accounts Receivable Analytical Skills Data Analysis

Remote Product Ops Manager

Posted 57 days ago

Manage product operations efficiently

Collaborate with teams to optimize strategies

Analytical Skills Communication Cross-functional Collaboration Leadership

Senior Marketing Communications Manager

Posted 57 days ago

Hiring a Senior Marketing Communications Manager

Full-time remote position in the United States

Analytical Skills Communications Content Creation Marketing Strategy

Remote Sales Ops Manager

Posted 57 days ago

Hiring a remote Sales Operations Manager

Full-time position in Canada or the United States

Analytical Skills Communication Communication Skills Crm Management

Remote Paid Search Marketing Manager

Posted 57 days ago

Hiring a Remote Paid Search Marketing Manager for Apollo.

Full-time position that can be done remotely in the US.

Analytical Skills Data Analysis Marketing Strategy Remote Work

Senior Product Manager

Posted 57 days ago

Build vision, strategy, and roadmap for new product line

Incorporate data analysis & research for product decisions

Ab testing Agile Agile Methodology Analytical Skills

Legal Operations Apprentice

Posted 57 days ago

Learn legal and compliance processes, Develop operational skills, Gain experience in a tech-driven

nvironment, Collaborate with internal teams, Utilize AI tools and

Ai Tools Analytical Skills Communication Skills Google Workspace

Remote Senior Paid Acquisition Analyst

Posted 57 days ago

Hiring a Senior Paid Acquisition Analyst for a remote full-time position in the United States

Responsibilities include managing and optimizing paid acquisition campaigns, analyzing data, and collaborating with teams

Analytical Skills Communication Cross-functional Collaboration Data Analysis

Remote Associate Product Manager

Posted 57 days ago

Hiring a remote Associate Product Manager.

Full-time position that can be done remotely in the U.S.

Analytical Skills Communication Skills Cross-functional Collaboration Market Analysis

Remote Atlassian Product Designer

Posted 57 days ago

Hiring a Senior Product Designer for Atlassian remotely in Poland

Full-time position with the flexibility of remote work

Collaboration Figma Problem Solving Product

Remote Support Account Manager

Posted 57 days ago

Hire a remote account manager

Provide expert support for Atlassian tools

Account management Account manager Atlassian Tools Cloud Services

Senior Onboarding Success Manager

Posted 57 days ago

Ensure smooth customer onboarding

Promote adoption of Atlassian tools

Communication Customer success Onboarding Problem Solving

Remote Customer Success Manager

Posted 57 days ago

Promote a fully remote senior role

Ensure effective customer onboarding

Account management Analytical Skills Client Relationship Management Collaboration

Customer Service Representative

Posted 57 days ago

Provide empathetic customer support

Promote affordable hearing solutions

Communication Crm software Customer Service Empathy

Happiness Engineer - Customer Support

Posted 57 days ago

Providing customer support via email and live chat

Advocating for customer needs internally

Advocacy Communication Communication Skills Customer Experience

Happiness Engineer Job Opportunity

Posted 57 days ago

Provide excellent customer support via email and live chat

Enhance customer experience and identify problems

Communication Customer Experience Customer Service Customer Support

Partner Manager for Agencies

Posted 57 days ago

Drive sales and revenue generation through partner channels with digital agencies.

Develop and nurture relationships with digital agencies in the partner ecosystem.

Adaptability Analytical Skills Communication Communication Skills

Partner Manager - Automattic

Posted 57 days ago

Drive sales through partner channels

Develop growth strategies for agency partners

Account manager Analytical Skills Customer service skills Go-to-market Strategies

Technical Account Manager Role

Posted 57 days ago

Drive customer adoption of WordPress hosting

Provide technical expertise during sales and onboarding

Account manager Analytical Skills Apis Automation

News Publishing Platform

Posted 57 days ago

Assist news organizations in transitioning to WordPress and launching on Newspack.

Optimize and troubleshoot technical issues for publishers.

Account manager Architecture Collaboration Editing

Partner Manager Project

Posted 57 days ago

Drive revenue growth through partner relationships.

Manage agency accounts and partnerships effectively.

Account manager Analytical Skills Crm systems Digital Marketing

Remote Account Manager Role

Posted 57 days ago

Hire a remote Account Manager

Ensure client satisfaction and retention

Account management Account manager Client Communication Client Relationship Management

Artist Partner Manager India

Posted 57 days ago

Develop strong relationships with Punjabi, Haryanvi, and Bhojpuri artists and labels.

Educate partners on Spotify tools and resources for better impact.

Analytical Skills Communication Skills Content Strategy Data Analysis

Customer Success Implementation Consultant

Posted 57 days ago

Help non-profit organizations excel through product implementation and consulting

Maintain strong customer relationships

Communication Crm Customer Relations Database Management

Senior Customer Journey Architect

Posted 57 days ago

Build strong relationships with key customers and stakeholders.

Optimize the customer journey to enhance satisfaction and loyalty.

Adaptability Analytical Skills Communication Cross-functional Collaboration