IT Support Lead

Provide first-line IT support through service desk.

Assist with identity and access management tasks.

Provide technical support for Windows and Mac devices.

Manage device lifecycle and deployment using MDM tools.

Provide hybrid IT support in Denver.

Deliver Tier 1-2 deskside and remote assistance.

Serve as a technical resource for Dragos Platform customers.

Lead deployments both onsite and remotely.

Execute projects involving Windows Server and virtualization.

Administer Microsoft cloud environments including Azure and M365.

Support and execute cloud projects.

Administer Microsoft cloud environments.

Oversee daily IT operations.

Manage IT system enhancements and upgrades.

Manage core IT systems and SaaS applications.

Ensure security and scalability of systems.

Provide technical support for Windows and Mac devices.

Manage device deployment and lifecycle.

Oversee technical roadmap for engineering teams.

Identify and reduce manual operational toil.

Secure infrastructure, endpoints, servers, and assets.

Focus on Data Protection and DLP solutions.

Lead and mentor the IT team.

Build user-centric service automators.

Architect and maintain enterprise infrastructure.

Lead systems architecture and identity management.

Manage inventory and distribution of laptops and assets.

Administer SaaS applications for effective collaboration.

Serve as Tier 3 support for hardware/software issues.

Lead deployments and migrations across sites.

Serve as a Tier 3 support bridge for complex issues.

Lead site deployments, migrations, and special projects.

Support CoreWeave's IT environment.

Provide end-user support and automation.

Lead the DevOps team and processes.

Implement CI/CD best practices.

Administer the annual hardware refresh program.

Manage IT support projects using Jira.

Administer Microsoft 365 services.

Implement device and identity management strategies.

Manage and secure device fleet.

Administer and secure SaaS platforms.

Join as an IT Support Lead, where you will oversee daily IT support operations for global users. You will lead a dynamic team of IT Support Engineers, ensuring high performance and effective issue resolution. This role offers a unique opportunity to manage IT asset lifecycles and drive documentation initiatives. If you have extensive experience in IT support and a passion for leadership, this is the perfect role for you to make an impactful contribution in a flexible, inclusive work environment.

Lead and coach a team of IT Support Engineers.

The Associate Systems Administrator role offers an exciting opportunity to bridge the IT Service Desk and Global Systems for EU/UK staff in Dublin. You will be responsible for monitoring core enterprise software, managing mobile devices, and implementing identity and access controls. This position is ideal for someone with a technical background looking to grow in a supportive environment that values career development and employee well-being.

Monitor and troubleshoot enterprise software.

The Tier 2 Help Desk Technician role offers an exciting opportunity to provide advanced tech support in a macOS environment. You will troubleshoot complex issues, support various SaaS applications, and manage endpoint enrollment and IAM processes. If you have a passion for IT support and a strong background in macOS, this is the ideal position for you to develop your skills and make a significant impact in a dynamic team.

Troubleshoot complex hardware and software issues.

Join our team as an IT Support Specialist, providing essential in-office support for daily end-user requests and incident triage. You will be responsible for administering endpoints across various operating systems, ensuring smooth A/V setups for meetings, and managing ticket resolutions. This role offers a dynamic work environment where you can leverage your skills in macOS and Windows administration while collaborating with remote IT teams. With competitive salary and benefits, this position is an exciting opportunity for professionals looking to grow in the IT services industry.

Administer and troubleshoot Mac and Windows devices.