IT Support Lead

Provide first-line IT support through service desk.

Assist with identity and access management tasks.

Provide technical support for Windows and Mac devices.

Manage device lifecycle and deployment using MDM tools.

Provide hybrid IT support in Denver.

Deliver Tier 1-2 deskside and remote assistance.

Serve as a technical resource for Dragos Platform customers.

Lead deployments both onsite and remotely.

Execute projects involving Windows Server and virtualization.

Administer Microsoft cloud environments including Azure and M365.

Support and execute cloud projects.

Administer Microsoft cloud environments.

Oversee daily IT operations.

Manage IT system enhancements and upgrades.

Manage core IT systems and SaaS applications.

Ensure security and scalability of systems.

Provide technical support for Windows and Mac devices.

Manage device deployment and lifecycle.

Oversee technical roadmap for engineering teams.

Identify and reduce manual operational toil.

Secure infrastructure, endpoints, servers, and assets.

Focus on Data Protection and DLP solutions.

Lead and mentor the IT team.

Build user-centric service automators.

Architect and maintain enterprise infrastructure.

Lead systems architecture and identity management.

Manage inventory and distribution of laptops and assets.

Administer SaaS applications for effective collaboration.

Serve as Tier 3 support for hardware/software issues.

Lead deployments and migrations across sites.

Serve as a Tier 3 support bridge for complex issues.

Lead site deployments, migrations, and special projects.

Support CoreWeave's IT environment.

Provide end-user support and automation.

Lead the DevOps team and processes.

Implement CI/CD best practices.

Administer the annual hardware refresh program.

Manage IT support projects using Jira.

Administer Microsoft 365 services.

Implement device and identity management strategies.

Manage and secure device fleet.

Administer and secure SaaS platforms.

Join as an IT Support Lead, where you will oversee daily IT support operations for global users. You will lead a dynamic team of IT Support Engineers, ensuring high performance and effective issue resolution. This role offers a unique opportunity to manage IT asset lifecycles and drive documentation initiatives. If you have extensive experience in IT support and a passion for leadership, this is the perfect role for you to make an impactful contribution in a flexible, inclusive work environment.

Lead and coach a team of IT Support Engineers.

The Associate Systems Administrator role offers an exciting opportunity to bridge the IT Service Desk and Global Systems for EU/UK staff in Dublin. You will be responsible for monitoring core enterprise software, managing mobile devices, and implementing identity and access controls. This position is ideal for someone with a technical background looking to grow in a supportive environment that values career development and employee well-being.

Monitor and troubleshoot enterprise software.

The Tier 2 Help Desk Technician role offers an exciting opportunity to provide advanced tech support in a macOS environment. You will troubleshoot complex issues, support various SaaS applications, and manage endpoint enrollment and IAM processes. If you have a passion for IT support and a strong background in macOS, this is the ideal position for you to develop your skills and make a significant impact in a dynamic team.

Troubleshoot complex hardware and software issues.

Join our team as an IT Support Specialist, providing essential in-office support for daily end-user requests and incident triage. You will be responsible for administering endpoints across various operating systems, ensuring smooth A/V setups for meetings, and managing ticket resolutions. This role offers a dynamic work environment where you can leverage your skills in macOS and Windows administration while collaborating with remote IT teams. With competitive salary and benefits, this position is an exciting opportunity for professionals looking to grow in the IT services industry.

Administer and troubleshoot Mac and Windows devices.

This role offers a unique opportunity for an experienced IT professional to provide top-tier support to executives in a dynamic environment. As an Executive IT Support specialist, you will ensure seamless technology experiences for the CEO and C-Suite, handling a variety of hardware and software issues. Your proactive approach to system monitoring and documentation will significantly impact the efficiency of senior leadership. Join us for a fulfilling career in a collaborative and flexible culture with competitive compensation and benefits.

Manage hardware, software, connectivity, and AV issues.

Join our team as a Hybrid IT Engineer in Somerville, MA, where you'll take charge of IT operations, security, and automation. This role involves balancing daily support tasks with strategic projects and engaging with both technical and non-technical stakeholders. You'll have the opportunity to work with AI tools to enhance efficiency while leading our IT roadmap. Enjoy competitive benefits, a flexible schedule, and a dog-friendly office culture. If you have a strong background in IT engineering and network management, this is an exciting opportunity to make a direct impact on our product and culture.

Balance support tickets with infrastructure projects.

Join our team as a System Support Specialist, Tier 2, where you'll be integral in delivering exceptional customer support and optimizing productivity. This role involves troubleshooting a variety of systems, managing tickets, and providing solutions via multiple communication channels. With a focus on customer satisfaction and a collaborative work environment, this opportunity offers professional growth and the chance to work with cutting-edge technology.

Optimize ticket and project productivity.

This IT Systems Administrator position offers an exciting opportunity to manage endpoint compliance and automate IT workflows within a dynamic team. You'll be responsible for provisioning access across various platforms while ensuring cloud IAM governance. If you have a passion for automation and a collaborative spirit, this role is perfect for you. Join us and help enhance our IT infrastructure while enjoying a supportive work environment and competitive benefits.

Provision access for identity and SaaS applications.

Join us as the Manager of IT Client Endpoint Engineering, where you will lead a talented team in managing and securing our client endpoint fleet. You'll play a pivotal role in strategizing our endpoint program and collaborating closely with Corporate Security. This position offers a unique opportunity to drive automation and explore innovative technologies, making it an exciting venture for professionals eager to shape the future of IT endpoint management.

Own and strategize the client endpoint platform.

NerdWallet is seeking a Systems Admin Specialist II to ensure the stability, scalability, and security of its IT infrastructure. In this role, you will manage identity platforms, administer cloud services, and implement automation to enhance operational efficiency. This is an exciting opportunity to collaborate with cross-functional teams and explore innovative solutions in a dynamic tech environment, while enjoying a comprehensive benefits package that supports work-life balance.

Manage Okta and automate user lifecycle processes.