IT Support Administrator

New

Skills

Active Directory Confluence Excel Intune IT Support Jamf Jira Project Management Python SCCM

The IT Support Administrator for Projects is responsible for overseeing the annual hardware refresh program and managing IT support projects. This role involves utilizing various tools to ensure project milestones are met on time and within budget while documenting processes and progress.

Key Responsibilities
  • Own and administer the annual hardware refresh program using SCCM, Intune, and Jamf.
  • Plan and manage IT Support projects in Jira while maintaining dashboards for visibility.
  • Drive day-to-day project operations, ensuring timely completion of milestones within budget.
  • Document processes and project knowledge in Confluence.
  • Monitor progress and deliver reports on milestones, status, risks, and completion.
  • Manage hardware lifecycle including onboarding and offboarding via AD, Intune, and Jamf.
  • Lead and train IT technicians on key tools and process improvements.
Required Skills & Qualifications
  • High school diploma or equivalency.
  • 1+ years of IT support, project coordination, and hardware lifecycle experience.
  • Experience supporting Microsoft technologies.
  • Hands-on experience with Jira, Confluence, Jamf, Intune, SCCM, and Active Directory.
  • Proficiency in Python for scripting and automation.
  • Excel experience for data analysis and reporting.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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