Programmatic Outcomes Lead

New

Skills

AI Product Management Cross-Functional Team Collaboration Customer Success (CS) Enterprise SaaS Growth Product Management Onboarding Design Product-Led Growth (PLG) Product Marketing Telemetry Analysis User Experience (UX) Design

We are seeking an experienced Head of Programmatic Outcomes to drive Product-Led Growth (PLG) activation across Claude products and APIs in collaboration with Product Managers and Growth Marketing teams. This role involves designing onboarding sequences and defining activation milestones that can scale effectively.

Key Responsibilities
  • Co-design onboarding sequences and activation milestones for scalable product adoption.
  • Define product telemetry signals to distinguish healthy from at-risk accounts.
  • Embed activation motions into the product while advocating for effective UX patterns.
  • Develop activation plays tailored to knowledge-worker use cases.
  • Establish benchmarks for adoption and metrics to assess population-level health.
Required Skills & Qualifications
  • 8+ years in PLG, growth product management, product marketing, or customer success with activation ownership.
  • Experience in designing and executing product-led onboarding in enterprise SaaS or AI.
  • Deep understanding of telemetry and its translation into adoption signals and interventions.
  • Strong cross-functional fluency with Product teams and go-to-market accountability.
  • Proven track record of implementing scalable programmatic motions across a large customer base.
  • Bachelor’s degree or equivalent in a relevant field.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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