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Blue Mantis, a leading technology solutions provider, is seeking an EUX Engineer L2 to join our remote team in the US. This role is essential in delivering exceptional managed IT services, supporting clients across industries such as finance, healthcare, and manufacturing. The ideal candidate will combine technical expertise with a proactive and collaborative approach to ensure efficient, secure, and cost-optimized IT environments for our clients.
This position provides first-level ticket support to Managed Services clients and acts as an escalation point for complex technical issues. The EUX Engineer L2 will also mentor and guide Level I team members, fostering a culture of knowledge-sharing and high-quality service delivery.
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