Enterprise Customer Success Manager

New

Skills

Agile Methodologies Ceph Cloud Cloud Computing Data Applications Devops IOT Jira Kubernetes Networking Openstack Salesforce Security Storage Strategy

Job Overview

The role of an Enterprise Customer Success Manager at Canonical Customer success is a strategic department aimed at reducing risk, facilitating product adoption, and supporting account expansion.

Responsibilities
  • Onboard and introduce new customers to products and support processes
  • Coordinate complex projects with various stakeholders
  • Develop and deliver engagement plans with Sales, Field Engineering, and Support
  • Manage customer portfolio and identify growth opportunities
  • Serve as a customer advocate internally to improve customer satisfaction
Requirements & Qualifications
  • Native Japanese speaker with excellent command of English
  • Minimum 5 years of work experience in IT
  • Experience with Linux OS, data applications, cloud computing, etc.
  • Excellent presentation and project management skills
  • Ability to work collaboratively and influence internal teams

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

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