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Customer Service Representative

New

Skills

Basic computer skills Communication skills Customer Relationship Management (CRM) Outbound calling Problem-solving skills Remote work proficiency Salesforce or similar software Sales techniques Telecommunications knowledge Time management

As a Customer Service Representative for Partner Service, you will engage in outbound calls to promote Claro's offers and assist with mobile number portability, all while working remotely from Lima. This role is essential in enhancing customer satisfaction and driving service adoption in the telecommunications sector.

Key Responsibilities
  • Conduct outbound calls to potential customers to promote Claro's services.
  • Assist customers with queries regarding mobile number portability.
  • Provide excellent customer service to enhance customer satisfaction.
  • Document customer interactions and feedback for continuous improvement.
  • Meet or exceed sales targets and performance metrics.
Required Skills & Qualifications
  • Strong communication and interpersonal skills.
  • Experience in customer service or sales roles.
  • Ability to work independently in a remote setting.
  • Familiarity with telecommunications products and services.
  • Proficient in using CRM software and other digital tools.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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