Solutions Engineer Role

New

Skills

Client collaboration Communication skills CRM tools Problem-solving Product launch processes SaaS expertise Support ticketing systems Teamwork Technical training Troubleshooting

We are seeking a Solutions Engineer (Product Expert) to play a crucial role in our product launch and support processes within the housing industry. This position involves collaboration with clients, support engineers, and customer success managers to ensure seamless product implementation and ongoing support.

Key Responsibilities
  • Integral participation in product launch and support processes.
  • Collaboration with clients, support engineers, and customer success managers.
  • Development and maintenance of launch tools and internal launch settings.
  • In-depth understanding of product functionalities to provide training.
  • Providing escalation support and troubleshooting guidance.
  • Assisting in post-launch issue resolution and knowledge transfer.
Required Skills & Qualifications
  • 3+ years of experience as a Solutions Engineer at a SaaS company.
  • Willingness to travel up to 20%.
  • Strong understanding of product development and launch processes.
  • Excellent problem-solving and troubleshooting skills.
  • Experience with CRM tools and support ticketing systems.
  • Ability to work independently and as part of a team with strong communication skills.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

Share this job:

Similar Jobs

Remote VP Customer Success

Posted 55 days ago

Hiring a remote VP of Customer Success in the United Kingdom.

Full-time position that can be done remotely.

Communication Skills Customer success Customer Success Management Customer Support

Senior Manager, Customer Advocacy

Posted 55 days ago

Hiring a Senior Manager for Customer Advocacy at 1Password.

Full-time remote position in Canada or the United States.

Communication Skills Customer Satisfaction Interpersonal Skills Problem-solving

African Remote Job Opportunities

Posted 55 days ago

Connect African professionals to remote jobs

Promote flexible work opportunities

Adaptability Cloud Platforms Digital Communication English Proficiency

Customer Support Enablement Manager

Posted 55 days ago

Hire a remote support enablement manager

Enhance customer support team performance

Client Communication Customer Support Process Optimization Remote Collaboration

Night-Shift Support Specialist

Posted 55 days ago

Hire remote night-shift support specialist

Provide customer support for client reporting platform

Communication Skills Customer Service Marketing Analytics Problem Solving

Gaming Support Agent

Posted 55 days ago

Handle customer support for a game studio

Assist players with technical and account issues

Account management Android Communication Communication Skills

Gaming Support Agent Role

Posted 55 days ago

Provide remote gaming support

Resolve technical and account issues

Customer Service Customer Support Gaming Knowledge Team Collaboration

Multinational Customer Support Agent

Posted 55 days ago

Provide customer service for multinational companies

Engage with customers through various channels

Android Communication Skills Customer Service Email Support

Remote Product Manager

Posted 55 days ago

Hiring a remote Product Manager

Full-time position in Canada or the United States

Agile Communication Skills Cross-functional Collaboration Cybersecurity

Senior Developer Support Engineer

Posted 55 days ago

Provide technical support for developers using Airtable.

Resolve coding issues and challenges.

Api Integration Collaboration Customer Service Engineer

Remote Developer Support Engineer

Posted 55 days ago

Provide remote technical support

Assist with Airtable APIs and integrations

Android Apis Customer Service Customer Support

Remote Technical Support Specialist

Posted 55 days ago

Provide remote technical support

Assist users in building apps

Communication Skills Customer Support Documentation Payment Operations

Blockchain Solutions Engineer

Posted 55 days ago

Engage with customers to understand blockchain data needs

Design and implement tailored data analytics solutions

Blockchain technology Data Analytics Data Security Documentation

Remote Customer Support Specialist

Posted 55 days ago

Provide customer support for AllTrails platform users.

Resolve customer issues and inquiries.

Communication Skills Customer Support Documentation Email Support

Remote Business Operations Specialist

Posted 55 days ago

Optimize insurance billing processes

Enhance operational efficiency

Communication Skills Customer Service Data Analysis Financial Acumen

Remote QA Engineer

Posted 55 days ago

- Conduct thorough testing of Anagram's insurance billing software - Identify and report software

bugs and defects - Collaborate with the development team to ensure quality standards are met -

Agile Methodologies Communication Skills Database Management Problem-solving

Gaming Support Agent APAC

Posted 55 days ago

Deliver remote customer support for gamers

Resolve technical, account, and purchase issues

Account management Android Communication Skills Crm systems

Lifecycle Marketing Manager

Posted 55 days ago

Hiring a remote Lifecycle Marketing Manager

Full-time position in the United States

Analytical Skills Communication Skills Community Management Content Strategy

Remote Customer Advocate Role

Posted 55 days ago

Recruit remote Customer Advocate

Support Apollo platform users

Collaboration Communication Skills Crm systems Customer Support

Remote Product Ops Manager

Posted 55 days ago

Manage product operations efficiently

Collaborate with teams to optimize strategies

Analytical Skills Communication Cross-functional Collaboration Leadership

Remote Quality Engineer

Posted 55 days ago

Hiring a remote Quality Engineer for Apollo

Full-time position in Poland

Collaboration Engineer Problem-solving QA

Remote Sales Ops Manager

Posted 55 days ago

Hiring a remote Sales Operations Manager

Full-time position in Canada or the United States

Analytical Skills Communication Communication Skills Crm Management

Senior Customer Success Engineer

Posted 55 days ago

Provide exceptional support to developers

Optimize app development using Apollo's tools

Agile Methodology Api Integration Cloud Computing Communication Skills

Senior Product Manager

Posted 55 days ago

Build vision, strategy, and roadmap for new product line

Incorporate data analysis & research for product decisions

Ab testing Agile Agile Methodology Analytical Skills

Remote Technical Account Manager

Posted 55 days ago

Manage technical relationships with customers

Ensure customer success and satisfaction

Account management Account manager Cloud Services Communications

Mid-Market CS Manager

Posted 55 days ago

Hiring a Mid-Market Customer Success Manager remotely

Full-time position in the United States

Communication Customer Satisfaction Customer success Customer Success Management

Remote Senior Paid Acquisition Analyst

Posted 55 days ago

Hiring a Senior Paid Acquisition Analyst for a remote full-time position in the United States

Responsibilities include managing and optimizing paid acquisition campaigns, analyzing data, and collaborating with teams

Analytical Skills Communication Cross-functional Collaboration Data Analysis

Remote Sales Engineer

Posted 55 days ago

- Drive sales of modern data orchestration solutions - Build and maintain customer relationships -

rovide technical expertise to customers - Work collaboratively with the sales team - Achieve sales

Communication Crm Customer Relations Data Orchestration

Atlassian Software Engineer Intern

Posted 55 days ago

Hiring a remote Software Engineer Intern for Atlassian in Canada

Internship position for the 2026 Summer

Collaboration Computer science Engineer Java

Remote Associate Product Manager

Posted 55 days ago

Hiring a remote Associate Product Manager.

Full-time position that can be done remotely in the U.S.

Analytical Skills Communication Skills Cross-functional Collaboration Market Analysis

Remote Senior Support Engineer

Posted 55 days ago

Hiring a remote Senior Support Engineer 1

Full-time position in Poland

Collaboration Tools Communication Skills Customer Support Engineer

Remote Technical Recruiter Role

Posted 55 days ago

Hire senior technical recruiter

Enable fully remote work in Poland

Communication Skills Interviewing Remote Collaboration Stakeholder Management

Senior Onboarding Success Manager

Posted 55 days ago

Ensure smooth customer onboarding

Promote adoption of Atlassian tools

Communication Customer success Onboarding Problem Solving

Remote Customer Success Manager

Posted 55 days ago

Promote a fully remote senior role

Ensure effective customer onboarding

Account management Analytical Skills Client Relationship Management Collaboration

Remote SEO Marketing Internship

Posted 55 days ago

Hiring a remote SEO Marketing Associate for an internship position

2025 U.S. graduate required

Analytics Collaboration Tools Communication Data Analysis

Customer Success Manager

Posted 55 days ago

Primary point of contact for Aurora Cloud clients and Partners

Onboarding clients and driving adoption

Account management Account manager Analytics Apis

Happiness Engineer - Customer Support

Posted 55 days ago

Providing customer support via email and live chat

Advocating for customer needs internally

Advocacy Communication Communication Skills Customer Experience

Technical Account Manager Role

Posted 55 days ago

Drive customer adoption of WordPress hosting

Provide technical expertise during sales and onboarding

Account manager Analytical Skills Apis Automation

Senior Analytics Engineer

Posted 55 days ago

Hiring a Senior Analytics Engineer remotely

Axios - Smart brevity

Airflow Analytics BigQuery Bi tools

Dealership Account Manager Opportunity

Posted 55 days ago

Recruit a Dealership Account Manager in Virginia Beach.

Drive success and growth in the automotive finance sector.

Communication Skills Customer Service Market Analysis Microsoft Office Suite

Sr Manager - Customer Support

Posted 55 days ago

Lead team development and mentorship

Drive operational efficiency and performance metrics

Collaboration Communication Communication Skills Continuous improvement

Customer Support Staff

Posted 55 days ago

Provide high-quality technical support to B2B clients.

Troubleshoot software incidents and escalate complex issues.

Apis Cloud Communication Crm

Customer Support Team Lead

Posted 55 days ago

Lead and support a team of Support agents

Deliver performance evaluations and career discussions

Customer Support Leadership Performance evaluation Problem-solving

Senior DevOps Engineer

Posted 55 days ago

Build automation processes and best practices in software development.

Contribute to system efficiencies through reusable automation scripts and tools.

Ai Architecture Automated Testing AWS

Software Engineer - Staff A

Posted 55 days ago

Promote a flexible remote or hybrid work culture

Encourage inclusivity and diversity in hiring and career development

AWS C++ Cloud Computing Code reviews