SNOC Engineer I

New

Skills

CCNA CompTIA Network+ CompTIA Security+ Cybersecurity Documentation Skills ITIL Foundations Network Monitoring Standard Operating Procedures (SOPs) System Administration Troubleshooting

The SNOC Engineer I position offers an exciting opportunity to monitor and maintain network, system, and security alerts in a remote operation setting. This role is essential in ensuring the smooth functioning of IT operations and involves first-level troubleshooting, documentation, and escalation of issues to senior teams when necessary.

Key Responsibilities
  • Monitor network, system, and security alerts.
  • Perform first-level troubleshooting and document findings.
  • Escalate issues to SNOC Engineer II or senior teams as needed.
  • Follow standard operating procedures (SOPs) for routine tasks.
  • Maintain thorough ticket documentation and assist in updating SOPs and the knowledge base.
Required Skills & Qualifications
  • Associate’s degree in IT, Cybersecurity, or related field (or equivalent).
  • Certifications: CompTIA Network+ or Security+, CCNA (preferred), ITIL Foundations.
  • 1+ years in SOC, NOC, help desk, or IT operations.
  • Foundational networking, security, and system administration skills.
  • Strong communication and documentation skills.
  • Ability to follow structured processes and escalate appropriately.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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