Salesforce Project Manager

New

Skills

Acceptance Criteria Agile Project Management AI Implementation Amazon Connect Client Relationship Management Digital Services Sales Cloud Consultant Certification Salesforce Platform Service Cloud Consultant Certification User Stories

The Salesforce Project Manager will monitor and manage project financials, scope, and schedule to ensure successful implementations of AI and digital service solutions. This role requires strong relationship-building skills with clients and team members, as well as the ability to facilitate regular status meetings and lead client-facing sessions.

Key Responsibilities
  • Monitor and manage project financials, scope, and schedule.
  • Drive AI and digital service solution implementations.
  • Act as primary day-to-day client contact and build strong relationships.
  • Facilitate regular status meetings with project teams, sponsors, and stakeholders.
  • Lead client-facing sessions to define success metrics and goals.
  • Own user stories and acceptance criteria with the Solution Architect.
Required Skills & Qualifications
  • 5+ years PM experience with Salesforce Platform or packaged software.
  • Experience in a professional services/consulting environment.
  • Experience applying Agile approaches to project management.
  • Experience with Salesforce.com or Amazon Connect as PM or Scrum lead.
  • Experience with estimation/sizing and SOW/Change Order contracting.
  • Facilitating requirements sessions and grooming user stories.
  • Salesforce or AI delivery/solution experience on the platform.
  • Certified Salesforce Admin with Sales Cloud or Service Cloud Consultant certifications.
  • Ability to work both remotely and in-person with a flexible schedule.
  • Willingness to travel up to 25% for certain roles.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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