Platform Operations Manager

Support and maintain IT systems for Quality and R&D.

Lead migration to Veeva Vault Quality and ensure GxP compliance.

Manage Master Production Schedule in SAP.

Coordinate BOM updates and Change Control cutovers.

Develop and execute a global product quality strategy.

Establish quality standards and performance metrics.

Translate security policies into actionable plans.

Lead security initiatives across multiple domains.

Lead transformative planning engagements across the AMER region.

Architect scalable Anaplan solutions aligned with customer goals.

Collaborate with senior leaders on planning strategies.

Architect scalable solutions using Anaplan.

Develop and retain a high-performing team.

Lead financial ops process evaluation and redesign.

Lead and manage financial operations teams.

Transform financial processes for efficiency.

Configure ServiceNow GRC/IRM modules.

Implement risk frameworks and policies.

Lead SOC team on-site for government contract.

Oversee security operations and incident response activities.

Drive planning and execution of security initiatives.

Coordinate work across various teams.

Lead the development of AI platforms and infrastructure.

Build and operate scalable AI systems enterprise-wide.

Lead and manage complex multi-workstream programs.

Ensure effective governance and value realization.

Define connections between GTM platforms.

Translate strategy into scalable designs.

Lead strategic initiatives in healthcare.

Empower transformations within healthcare systems.

Lead the quarterly Cash Flow Testing and C3P1 capital production.

Maintain and enhance the end-to-end CFT process.

Provide escalation support for complex issues.

Set up test scenarios for issue reproduction.

Lead corporate strategy and execution.

Identify and leverage AI-driven opportunities.

Enhance Sendbird's information security program.

Monitor controls across audit frameworks.

Lead security and infrastructure strategy.

Manage and develop security teams.

Lead IT operations and engineering teams.

Develop and implement IT infrastructure strategy.

Lead Professional Services engagements per SOW.

Manage project lifecycle from kickoff to UAT.

Lead and mentor the IT team.

Build user-centric service automators.

Own the security posture of Mill across systems.

Lead the SOC 2 program from planning to audit.

Lead architecture and implementation of ServiceNow solutions.

Collaborate with stakeholders to define technical strategy.

Design and develop ServiceNow applications.

Optimize IT service management processes.

Lead IT operations and engineering teams.

Develop and implement IT infrastructure strategy.

Provide escalation support for complex issues.

Set up test scenarios for issue reproduction.

Oversee and manage release processes across teams.

Coordinate and communicate release schedules and updates.

Drive program planning and SDLC adoption.

Lead execution reviews on product initiatives.

Manage end-to-end release processes.

Define release schedules and dependencies.

Operationalize health and program monitoring of releases.

Ensure deliverables meet established benchmarks.

Lead architecture and implementation of ServiceNow solutions.

Collaborate with stakeholders to define technical strategy.

Lead cross-functional HR tech programs from initiation to completion.

Bridge business and technology to optimize HR platforms.

Focus on incident response in IT and contact center environments.

Manage incidents and coordinate resolution across multiple teams.

Provide operational support in IT environments.

Manage incidents and coordinate resolutions.

Develop AI agents for customer support.

Translate CX needs into AI solutions.

Configure ServiceNow GRC/IRM modules.

Implement risk frameworks and policies.

Ensure smooth operation of Azure cloud applications.

Own and resolve user inquiries and platform issues.

Lead IT Incident and Problem Management.

Act as Incident Commander during major outages.

Map existing People Ops processes to identify inefficiencies.

Document workflows and manual tasks for clarity.

Establish new business relationships with key accounts.

Develop ServiceNow account plans for the territory.

Provide technical support via calls and emails.

Create incidents in ServiceNow for all service requests.

Oversee ServiceNow platform operations.

Manage and lead IT teams effectively.

Manage end-to-end creative operations.

Oversee project intake and delivery.

Act as the primary contact for external partners.

Lead content production into platform-native assets.

Boulevard is hiring a remote Legal Operations Specialist.

The position is full-time and can be done from anywhere in the U.S.

Oversee product strategy for recipe systems.

Develop internal tools for culinary team efficiency.

Facilitate military member referrals.

Coordinate support for health plans.

Drive technical excellence in IPO solutions.

Coach global support teams for improved performance.