Platform Operations Manager

Manage end-to-end creative operations.

Oversee project intake and delivery.

Lead architecture and implementation of ServiceNow solutions.

Collaborate with stakeholders to define technical strategy.

Translate security policies into actionable plans.

Lead security initiatives across multiple domains.

Act as the primary contact for external partners.

Lead content production into platform-native assets.

Lead cross-functional HR tech programs from initiation to completion.

Bridge business and technology to optimize HR platforms.

Focus on incident response in IT and contact center environments.

Manage incidents and coordinate resolution across multiple teams.

Design and develop ServiceNow applications.

Optimize IT service management processes.

Provide operational support in IT environments.

Manage incidents and coordinate resolutions.

Lead transformative planning engagements across the AMER region.

Architect scalable Anaplan solutions aligned with customer goals.

Collaborate with senior leaders on planning strategies.

Architect scalable solutions using Anaplan.

Develop and retain a high-performing team.

Lead financial ops process evaluation and redesign.

Lead and manage financial operations teams.

Transform financial processes for efficiency.

Support and maintain IT systems for Quality and R&D.

Lead migration to Veeva Vault Quality and ensure GxP compliance.

Boulevard is hiring a remote Legal Operations Specialist.

The position is full-time and can be done from anywhere in the U.S.

Oversee product strategy for recipe systems.

Develop internal tools for culinary team efficiency.

Configure ServiceNow GRC/IRM modules.

Implement risk frameworks and policies.

Enhance Sendbird's information security program.

Monitor controls across audit frameworks.

Lead security and infrastructure strategy.

Manage and develop security teams.

Lead SOC team on-site for government contract.

Oversee security operations and incident response activities.

Facilitate military member referrals.

Coordinate support for health plans.

Drive technical excellence in IPO solutions.

Coach global support teams for improved performance.

Develop AI agents for customer support.

Translate CX needs into AI solutions.

Ensure smooth operation of Azure cloud applications.

Own and resolve user inquiries and platform issues.

Provide escalation support for complex issues.

Set up test scenarios for issue reproduction.

Manage Master Production Schedule in SAP.

Coordinate BOM updates and Change Control cutovers.

Oversee and manage release processes across teams.

Coordinate and communicate release schedules and updates.

Translate business requests into scalable revenue solutions.

Champion best practices in forecasting and pipeline management.

Drive planning and execution of security initiatives.

Coordinate work across various teams.

Own the product strategy for recipe systems.

Oversee internal tooling for recipe management.

Lead IT operations and engineering teams.

Develop and implement IT infrastructure strategy.

Lead the development of AI platforms and infrastructure.

Build and operate scalable AI systems enterprise-wide.

Drive program planning and SDLC adoption.

Lead execution reviews on product initiatives.

Own and define product strategy for recipe systems.

Oversee development of tools for culinary efficiency.

Lead and manage complex multi-workstream programs.

Ensure effective governance and value realization.

Own the product strategy and roadmap for recipe systems.

Oversee internal tooling for recipe management.

Map existing People Ops processes to identify inefficiencies.

Document workflows and manual tasks for clarity.

Define connections between GTM platforms.

Translate strategy into scalable designs.

Manage end-to-end release processes.

Define release schedules and dependencies.

Lead Professional Services engagements per SOW.

Manage project lifecycle from kickoff to UAT.

Define a cross-surface product vision for global logistics.

Own the end-to-end product roadmap and prioritization.

Streamline workflows to improve efficiency.

Implement automation to reduce manual tasks.

Provide strategic advisory on system configurations.

Conduct operational troubleshooting and staff training.

Oversee production workflows effectively.

Ensure quality in project delivery.

Lead IT Incident and Problem Management.

Act as Incident Commander during major outages.

Understand customer and agent needs through research.

Streamline workflows for operational excellence.

Develop and execute a global product quality strategy.

Establish quality standards and performance metrics.

Lead and mentor the IT team.

Build user-centric service automators.

Establish new business relationships with key accounts.

Develop ServiceNow account plans for the territory.

Own the product strategy for recipe systems.

Oversee development of internal culinary tools.

Manage a portfolio of SMB customers effectively.

Facilitate onboarding and account setup for new customers.