Project Manager II

New

Skills

Change Management Customer Onboarding Cybersecurity IT Operations Project Management Risk Mitigation Salesforce Smartsheet Stakeholder Management UAT

We are seeking a Project Manager II to lead our Professional Services engagements according to the Statement of Work (SOW). This remote role requires a proactive approach to manage projects from kickoff to User Acceptance Testing (UAT), ensuring customer and engineering teams are unblocked and aligned throughout the process.

Key Responsibilities
  • Lead Professional Services engagements per SOW.
  • Manage end-to-end project management from kickoff to UAT.
  • Navigating ambiguity and unblocking customers and engineers.
  • Provide tailored progress reports and risk mitigation strategies.
  • Onboard Enterprise customers and oversee the onboarding process.
  • Collaborate with Customer Success teams to ensure success plans are executed effectively.
Required Skills & Qualifications
  • 5+ years of experience leading complex, multi-stakeholder projects.
  • Proven track record of technical customer success in migrations and onboarding.
  • Experience in cybersecurity, IT, or business operations is preferred.
  • Familiarity with PM tools such as Smartsheet, Monday.com, and Asana.
  • Basic knowledge of Salesforce.
  • Understanding of UAT, change management, risk mitigation, and delivery frameworks.
  • Strong communication skills and ability to align cross-functional teams.
  • Ability to work remotely with Eastern Time working hours.
  • Equity opportunity available.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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