People Operations Specialist

Maintain compensation records and job data.

Support merit, bonus, and promotion cycles.

Manage day-to-day People Operations tasks.

Administer employee benefits and support.

Lead the annual compensation cycle including merit and bonuses.

Refine and own the global Total Rewards framework.

Mapbox is hiring for a Senior Director role in People Operations.

The position is remote and full-time, available across the United States.

Lead a team of Operations Specialists in benefits administration.

Implement AI-driven improvements to operational processes.

Recruit a Benefits Specialist for on-site roles.

Ensure compliance with HR and E-Verify processes.

Manage global Total Rewards processes.

Serve as primary contact for employee inquiries.

Serve as primary contact for escalated inquiries.

Support Annual Enrollment activities effectively.

Manage payroll operations for staff and faculty.

Ensure compliance with payroll regulations.

Lead and scale People Ops for HR functions.

Build and document systems and processes.

Assist members and providers with inquiries.

Educate on benefits and site navigation.

Manage global benefits administration.

Ensure compliance with employment laws.

Design and administer benefit plans.

Ensure regulatory compliance.

Design and scale People Ops programs.

Manage benefits strategy and vendor partnerships.

Manage and enhance product data accuracy.

Ensure labeling compliance with regulations.

Convert prospects into qualified leads.

Manage high-volume follow-up communications.

Convert inbound prospects into leads.

Follow up with leads through various communication channels.

Lead the annual compensation cycle including merit and bonuses.

Refine and own the global Total Rewards framework.

Manage global Total Rewards processes.

Serve as primary contact for employee inquiries.

Modernize performance management processes.

Build a manager enablement program from scratch.

Drive strategic direction of People technology.

Manage and evaluate technology portfolio.

Manage day-to-day People Operations tasks.

Administer employee benefits and support.

Oversee and optimize workplace operations.

Ensure efficient service delivery for mail, food, supplies, and safety.

Support HR programs and maintain data accuracy

Enhance employee experience through process improvements

Ensure smooth customer onboarding

Promote adoption of Atlassian tools

Promote a fully remote senior role

Ensure effective customer onboarding

Primary point of contact for Aurora Cloud clients and Partners

Onboarding clients and driving adoption

Ensure high client satisfaction and success.

Drive adoption and optimize customer engagement.

Providing customer support via email and live chat

Advocating for customer needs internally

Provide excellent customer support via email and live chat

Enhance customer experience and identify problems

Lead Blaze Ads product development and strategy

Grow small business customer acquisition

Deepen product-market fit for Blaze Ads

Drive customer acquisition and growth

Streamline client onboarding in Spanish and English

Maintain and nurture client relationships

Develop and execute channel strategy for distributors and resellers in Japan

Increase awareness of Canonical in Open Source and Cloud technology

Supporting customers efficiently through ticket requests

Enhancing documentation for better problem-solving

Grow channel sales team in ANZ region

Achieve assigned annual growth quotas

Promote customer success and satisfaction

Support adoption of GitLab DevOps platform

Recruit a Remote Onboarding Specialist for EMEA.

Conduct remote onboarding sessions for new hires in Europe.

Drive zero-to-one development of a stealth AI product

Own end-to-end product experience for an AI-powered tool

Hire a remote lifecycle marketing expert

Enhance customer engagement and retention

Design and optimize lifecycle campaigns for user retention and revenue

Manage multichannel communications and user engagement

Design, implement, and optimize lifecycle campaigns

Partner with cross-functional teams for campaign execution

Drive global user growth and retention

Design and optimize lifecycle marketing campaigns

Drive user activation, conversion, and retention

Design ethical and transparent monetization flows

Provide frontline support for HR, IT, and Finance queries

Manage and maintain employee records and documentation

Support end-to-end employee life cycle processes

Maintain and update HR and payroll data accurately

Recruit technical talent remotely

Support Headspace's hiring needs

Offer full-time positions for impactful projects

Promote diversity, equity, and inclusion in the workplace

Manage a $3M+ Book of Business in EMEA region

Drive renewals, expansions, and upsells for existing customers

Drive customer satisfaction and long-term growth

Optimize programmatic ad campaigns for agencies