Partner Engagement Manager

New

Skills

Clearance Management Customer Engagement Customer Feedback Analysis Documentation Skills Event Coordination Military Operational Planning Problem Solving Technical Communication Technical Support Training Facilitation

The Partner Engagement Manager will lead customer interactions, ensuring effective communication of technical concepts to non-technical audiences. This role is critical in fostering strong partnerships and enhancing customer satisfaction through various engagements.

Key Responsibilities
  • Lead customer demos, classes, and onsite events.
  • Explain technical concepts clearly to non-technical audiences.
  • Own customer-facing agendas, communications, events, surveys, and post-event follow-up.
  • Coordinate with teammates to ensure timely technical support.
  • Document customer needs, risks, and opportunities, then route them appropriately.
  • Lead or support training sessions, workshops, and instructional blocks as adoption scales.
Requirements & Qualifications
  • 3+ years in a customer-facing technical role.
  • Experience leading military operational planning (multi-star HQ preferred).
  • Comfortable in-person debugging and validation with customers.
  • Ability to translate customer needs into feedback for product and engineering teams.
  • Strong communication skills; ability to work in fast-moving, ambiguous environments.
  • Current Active Secret or Top Secret clearance; onsite at Ft. Bragg.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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