Education Implementation Consultant

New

Skills

Communication Documentation Excel Higher education Microsoft Excel Microsoft Powerpoint Microsoft Word Problem Solving Project Management Verbal communication Written Communication

Join Blackbaud's Customer Success Services Business Consulting team as an Implementation Consultant, supporting independent K-12 schools. This remote opportunity empowers you to deliver consulting, manage software implementations, and build client relationships within a fast-paced, growing tech company. Ideal candidates will demonstrate strong communication, problem-solving, and project management abilities, while excelling in customer-focused environments.

Job Overview
  • Deliver consulting services for Blackbaud's Education Management products to independent school clients.
  • Manage implementation projects, including data conversion from third-party systems.
  • Build and maintain strong customer relationships throughout engagement cycles.
  • Facilitate successful adoption and utilization of Blackbaud solutions by school administrative staff.
  • Support a flexible, digital-first remote or hybrid work environment.
Key Responsibilities
  • Lead customer engagements and ensure high satisfaction with Blackbaud solutions.
  • Oversee software implementation and data conversion processes.
  • Create custom documentation and project deliverables for clients.
  • Maintain accurate records using internal systems for time tracking, project management, and documentation.
  • Meet utilization targets and contribute to team success in a collaborative environment.
Required Skills & Qualifications
  • 2-3 years experience in software implementations.
  • Basic knowledge of Blackbaud Education Management System.
  • Familiarity with admissions, registrar, and business office procedures (K-12 or higher education preferred).
  • Strong proficiency in Microsoft Excel, Word, and PowerPoint.
  • Excellent written and verbal communication skills.
  • Strong problem-solving, organization, and customer relationship skills.
  • Ability to manage multiple projects and meet deadlines.
  • BS/BA degree or equivalent experience.
  • Adaptable, detail-oriented, and self-motivated.
  • Advanced level of English proficiency.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

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