Customer Happiness Manager

Provide consultative support to users.

Manage customer needs independently.

Provide customer issue triage and troubleshooting.

Collaborate with multiple teams for issue resolution.

Manage customer support cases via chat and email.

Investigate and troubleshoot integration issues.

Automattic is hiring for a remote position.

The role focuses on supporting VIP customers.

Provide customer support in Spanish and English.

Troubleshoot customer issues effectively.

Provide tapered insulation designs for roofing.

Collaborate with sales for technical support.

Oversee the management of a quantitative survey panel.

Enhance panelist engagement through various invitation methods.

Lead marketing programs for retention and demand generation.

Manage end-to-end marketing campaigns.

Execute end-to-end CRM campaigns.

Manage and mentor CRM Associates.

Lead cross-channel marketing programs.

Focus on customer retention and success.

Execute CRM campaigns across multiple channels.

Manage and mentor a team of CRM Associates.

Lead CRM strategy for activation and retention.

Manage cross-functional CRM team.

Own execution of CRM campaigns.

Manage and mentor CRM Associates.

Handle inbound inquiries and prospect calls.

Conduct aggressive follow-up on missed calls.

Execute end-to-end CRM campaigns.

Manage and support CRM Associates.

Enhance user onboarding and in-app guidance.

Create and maintain product documentation and tutorials.

Investigate high-value item cases end-to-end.

Determine fair value for missing items.

Own and manage customer onboarding journeys.

Provide strategic guidance for product adoption.

Serve as primary contact for customer inquiries.

Troubleshoot and resolve customer issues quickly.

Define AI roadmap with CS and Product teams.

Architect AI agent workflows for reliability.

Respond to customer inquiries effectively.

Educate users on product features.

Own and execute multi-channel marketing campaigns.

Coordinate marketing assets across various stakeholders.

Oversee high-volume client implementations.

Bridge technical implementation and pre-sale activities.

Hiring a Senior Product Manager for Apollo.

Remote full-time position in the United States.

Hiring a Senior Product Designer, AI remotely

Full-time position in Americas or EMEA

Drive zero-to-one development of a stealth AI product

Own end-to-end product experience for an AI-powered tool

Design user-friendly interfaces for Language and Literature content.

Collaborate with teams to improve user experience and learning outcomes.

Drive product strategy for Reddit Profiles

Define and prioritize product requirements

Hire an experienced Senior Product Manager

Enable remote, full-time work in Canada

Hiring a Senior Product Manager focused on growth initiatives for Splice's creative ecosystem.

Full-time remote position that can be done anywhere in the United States.

Lead the product development for Stripe's Dashboard.

Collaborate with teams to prioritize features and gather requirements.

Drive product innovation in online video selling

Conduct market research for strategic insights

Hire a remote senior customer success manager

Support APAC enterprise clients

Lead AI product development and strategy.

Collaborate with cross-functional teams for product launches.

Convert Chrome extension to Safari extension

Ensure seamless transition of product search feature

Gather technical information from client experts

Organize and update content effectively

Manage and enhance the 'Learn' feature on Chess.com.

Collaborate with teams to prioritize and implement new features.

Develop foundational UX copy for a crypto wallet app

Create a distinctive brand voice and tone

Lead product development for data projects.

Collaborate with teams to drive product strategy.

Drive monetization growth for ClassDojo

Analyze market trends and user feedback

Design AI models to enhance Figma's platform

Collaborate with team to integrate AI features

Hiring a remote Product Manager for Recharge.

Full-time position that can be done remotely in Canada or the United States.

Contribute to design of product features

Design intuitive experiences for complex workflows

Hiring a Product Designer with AI Model design experience

Full-time remote position in the United States

Lead end-to-end design for core banking experience

Manage multiple large-scale projects simultaneously

Hiring a Staff Product Manager for remote work in the US

Full-time position with Hipcamp