Customer Advocacy Manager

New

Skills

Advocacy Programs AI Tools B2B Technology Content Development Customer Marketing Data Tracking Reference Management Systems Relationship Management Reporting Sales Support

The Customer Advocacy Manager will be responsible for overseeing daily advocacy operations, including managing customer profiles, engagement history, and producing compelling marketing assets that showcase customer success stories.

Key Responsibilities
  • Own daily advocacy operations including intake, prioritization, approvals, scheduling, fulfillment, tracking, and reporting.
  • Maintain accurate customer profiles, permissions, and engagement history within the reference management system.
  • Produce and manage customer stories and reference assets including case studies, blogs, videos, testimonials, podcasts, webinars, and speaking engagements.
  • Work directly with customers to capture and translate success stories into compelling marketing assets.
  • Maintain a centralized, searchable repository of advocacy and reference assets for Sales, Marketing, and Customer Success.
  • Match Sales and Customer Success teams with relevant customer advocates for RFPs, references, and deal support.
  • Support measurement of advocacy impact on sales acceleration, engagement, and brand awareness.
  • Proactively identify and solve challenges in advocate recruitment, program participation, and content development to maximize advocacy outcomes.
Required Skills & Qualifications
  • 8+ years of experience in customer marketing, advocacy, or references within a B2B technology environment.
  • Proven experience supporting sales reference and customer advocacy programs.
  • Exceptional written, verbal, and presentation skills with high attention to detail.
  • Solid understanding of B2B marketing fundamentals and how customer stories drive trust and pipeline.
  • Customer-first mindset with the ability to understand customer goals, pain points, and sentiment.
  • Tech savvy with experience utilizing AI and sales reference management tools to streamline customer advocacy processes.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

Share this job:

Similar Jobs

Remote Junior Financial Analyst

Posted 76 days ago

Hire a remote Junior Financial Analyst

Provide financial analysis and reporting

Accounting Budgeting Communication Data Analysis

Senior Program Manager Remote

Posted 76 days ago

Hire a remote senior program manager

Lead customer education initiatives

Content Development Cross-functional Communication Data Analysis Education

KYB & KYV Compliance Lead

Posted 76 days ago

Lead KYB & KYV Compliance Operations

Enhance Risk and Compliance Procedures

Audit Compliance Data Analysis Elliptic

KYB Compliance Analyst

Posted 76 days ago

Enhance risk and compliance operations

Ensure audit readiness and regulatory compliance

Analyst Automation Compliance Elliptic

Senior HR System Analyst

Posted 76 days ago

Design, implement, and optimize technical solutions across Workday HCM.

Collaborate with HR, Finance, and IT teams for system support and enhancements.

Analyst Analytics Hris Reporting

AI Trainer for Games

Posted 76 days ago

Enhance AI model accuracy and performance

Annotate and evaluate in-game content

Content Development Data Annotation English Fluency Remote Collaboration

Lead Marketing Communications Manager

Posted 76 days ago

Lead and execute marketing communication strategies

Manage a team of marketing professionals effectively

Communications Communication Skills Content Development Digital Marketing

Senior Product Manager

Posted 76 days ago

Build vision, strategy, and roadmap for new product line

Incorporate data analysis & research for product decisions

Ab testing Agile Agile Methodology Analytical Skills

Senior Product Manager - Payments

Posted 76 days ago

Own product direction and execution for payments products.

Improve merchant and shopper experiences in various payment-related aspects.

Communication Data Analysis Figma Metrics

Remote Account Manager Role

Posted 76 days ago

Hire a remote Account Manager

Ensure client satisfaction and retention

Account management Account manager Client Communication Client Relationship Management

Credit Collections Representative

Posted 76 days ago

Seeking a Customer Collections Representative for Blackbaud

Provide outstanding service and resolve overdue payments

Communication Customer Service Data Analysis Data Entry

FP&A Manager Position

Posted 76 days ago

Lead financial planning activities to support strategic decisions

Drive improvements in forecasting accuracy and reporting efficiency

Budgeting Communication Excel Financial Analysis

Manager - Renewals

Posted 76 days ago

Manage a team of Customer Renewal Representatives

Define pipeline management strategy

Collaboration Communication Communication Skills Data Analysis

Adobe Analytics Senior Analyst

Posted 76 days ago

Maintaining and optimizing Adobe Analytics platform

Providing data insights for key business decisions

Ab testing Analyst Analytics CMS

Customer Finance Representative

Posted 76 days ago

Partner with customers and internal groups to find solutions and resolve account issues

Provide exceptional customer service and build relationships with customers

Communication Communication Skills Customer Service Data Entry

Staff Accountant at Blackbaud

Posted 76 days ago

Hiring a skilled Staff Accountant for Blackbaud.

Accounting operations and reporting responsibilities.

Accounting Audit Excel Microsoft Office

Staff Accountant Opportunity

Posted 76 days ago

Perform monthly close accounting operations

Prepare reconciliations and financial analysis

Accounting Analytical Skills Audit Automation

QA Analyst (English & Punjabi)

Posted 76 days ago

Ensure quality and conformance of Bobtail's services

Assist in tracking and documenting quality levels and goals/KPIs

Analytical Skills Communication Documentation English Language

Remote Education Manager

Posted 76 days ago

Hiring a remote Education Manager for full-time position in the United States.

Development and implementation of educational programs for self-care software.

Collaboration Tools Communication Skills Content Development Education

Business Services Team Manager

Posted 76 days ago

Lead efficient travel, logistics, and event planning for global enterprise initiatives

Coordinate large-scale company events involving travel from 80+ countries

Administration Budgeting Business administration Cloud

Open Source Sales

Posted 76 days ago

Hiring Sales and Alliances representatives at all levels of seniority

Driving revenue growth through partnerships and sales engagements

Cloud Leadership Linux Partnerships

Partner Sales Manager - Dell

Posted 76 days ago

Build and strengthen partnerships with Dell

Drive business interactions and opportunities with Dell

Cloud Technologies Communication Communication Skills Docker

Open Source Enterprise Sales

Posted 76 days ago

Drive revenue growth in enterprise and technology markets

Build and own strategic relationships with partners and vendors

Account management Cloud Leadership Linux

Dell Partner Sales Manager

Posted 76 days ago

Build strategic alliances with Dell

Drive sales and market share for Canonical

Cloud Computing Communication Docker Google Suite

Enterprise Sales & Alliances

Posted 76 days ago

Drive enterprise revenue growth

Expand strategic partnerships and alliances

Cloud Cloud Platforms Contract Negotiation Leadership

Chief Revenue Officer Role

Posted 76 days ago

Drive and own commercial strategy

Align revenue growth with product and company goals

B2b Communication Crm systems Customer success

Product Team Lead Classroom

Posted 76 days ago

Drive innovation in digital classroom solutions

Lead and empower cross-functional teams

Agile Development Analytical Skills Communication Leadership

Paid Media Associate Search

Posted 76 days ago

Support paid search campaigns

Optimize digital marketing performance

Analytics Campaign Management Data Analysis Digital Marketing

Programmatic Trader Role

Posted 76 days ago

Optimize and scale programmatic ad campaigns

Drive client growth and retention

Account management Advertising Analytics Cross-functional Collaboration

Programmatic Trading Specialist

Posted 76 days ago

Improve campaign performance and scale

Optimize trading strategies and analytics

Advertising Analytics Campaign Management Client Communication

Futures Affiliate Manager Role

Posted 76 days ago

Scale futures affiliate programs globally

Recruit and manage top affiliates in APAC/MENA

Affiliate Marketing Blockchain technology Communication Cross-functional Collaboration

AP Cost Accounting Specialist

Posted 76 days ago

Ensure accurate cost allocation and invoice processing

Support month-end close and financial reporting

Accounting ERP Financial Reporting Reporting

Accounts Payable Cost Specialist

Posted 76 days ago

Ensure accurate cost allocation and invoice processing.

Support month-end close and financial reporting.

Accounting ERP Financial Reporting Reporting

Resource Management Project

Posted 76 days ago

Optimize staffing logistics and reporting processes

Enhance relationships with internal teams

G suite Leadership Microsoft Excel Problem-solving

Account Management

Posted 76 days ago

Develop client relationships - Implement marketing plans - Analyze performance metrics - Identify

owth opportunities - Coordinate team

Client Management Communication Data Analysis Marketing Strategy

Marketing Manager

Posted 76 days ago

Develop and execute marketing content strategies, Collaborate with sales team, Optimize nurture

ney content, Provide website copywriting assistance, Customize messaging for different

Content Development Copywriting Hubspot Lead Generation

Partner Marketing Manager

Posted 76 days ago

Define and execute co-marketing plans with partners, Collaborate on go-to-market strategies,

partner tiering system, Create thought leadership content, Plan and execute partner

Communication Skills Content Development Cross-functional Collaboration Digital Marketing

Off-page SEO Specialist

Posted 76 days ago

Support off-page optimization efforts of the SEO team.

Implement strategies to improve search engine rankings.

Analytics Communication Css Google Analytics

Sales Manager Role

Posted 76 days ago

Drive and implement sales strategies for the Malaysian market.

Manage and lead regional sales teams to achieve goals.

Communication Conflict resolution Leadership Recruitment

Senior Product Manager PRM

Posted 76 days ago

Hiring a Senior Product Manager for PRM, Reporting & Insights

Full-time remote position in Canada or the United States

Analytical Skills Communication Cross-functional Collaboration Problem Solving

Executive Assistant GTM

Posted 76 days ago

Support Go-to-Market executives

Facilitate remote work in Ireland

Calendar Management Communication Skills Project Coordination Remote Collaboration

Remote Technical Writer

Posted 76 days ago

Hiring a remote Technical Writer for full-time remote work in the United States.

Working with government agencies to enhance their digital services.

Collaboration Communication Skills Content Development English

Euclid Head of Trading

Posted 76 days ago

Hiring a Head of Trading for Euclid Protocol

Leading the launch and operation of the internal trading desk

Analytics Apis DeFi Leadership

Euclid Protocol Trading Lead

Posted 76 days ago

Recruit a Head of Trading for Euclid Protocol

Lead the launch and operation of the internal trading desk

Analytics Api Integration DeFi Leadership

Head of Trading Euclid

Posted 76 days ago

Establish and oversee a decentralized trading desk.

Optimize deployment of large stablecoin liquidity for ROI.

Analytics Api Integration DeFi Leadership

Payroll & Stock Admin Manager

Posted 76 days ago

Manage payroll processes effectively.

Administer stock options and grants accurately.

Accounting Compliance Finance Remote Work

SEO Specialist (Link-Building)

Posted 76 days ago

Hiring an SEO Specialist with Link-Building expertise

Optimizing website content and improving search rankings

Analytics Communication Content Strategy Keyword research

SEO Specialist Project

Posted 76 days ago

Optimize website content and improve search rankings.

Drive organic traffic through effective link-building strategies.

Analytics Collaboration Communication Content Strategy

Senior Governance Specialist

Posted 76 days ago

Seeking a high-performing Senior Corporate Governance Specialist

Working on various corporate governance tasks

Communication Corporate Governance Cross-functional Collaboration Documentation