Travel Concierge Specialist

New

Skills

Crm Crm systems Email Communication English Process Optimization Scheduling Slack Travel

Join a dynamic, well-funded Travel AI startup as a Travel Concierge Specialist. Operate remotely within North America or APAC time zones, supporting high-frequency travelers with seamless, white-glove travel experiences. Leverage cutting-edge AI tools to curate, book, and manage travel plans, resolve urgent issues, and delight clients through proactive service and expert problem-solving. Fast-track your career in a rapidly scaling environment with growth and leadership opportunities.

Job Overview
  • Remote position with flexible shift blocks (4–8 hours), targeting 20–40 hrs/week.
  • Support high-frequency travelers using AI-powered tools for booking and itinerary management.
  • Deliver empathetic, rapid support during travel disruptions and emergencies.
  • Opportunities for fast advancement and leadership roles as the team grows.
Key Responsibilities
  • Rapidly triage and respond to alerts via phone, Slack, or email within 10 minutes.
  • End-to-end servicing: curate, book, change, and cancel flights, hotels, car rentals, and experiences.
  • Proactively monitor travel itineraries for risks and offer solutions before issues arise.
  • Resolve urgent travel disruptions by rebooking, rerouting, and securing alternatives.
  • Document every action in CRM for clean hand-offs and data maintenance.
  • Provide process optimization feedback to improve workflows and automation.
  • Escalate complex issues and edge cases to senior operations staff promptly.
Required Skills & Qualifications
  • Native English speaker with exceptional written and verbal communication skills.
  • Demonstrated problem-solving ability and attention to detail.
  • Self-starter mindset with comfort in ambiguous, fast-paced environments.
  • Dependable and able to meet strict response SLAs while working remotely.
  • Experience with GDS platforms (Sabre, Amadeus, Galileo) or willingness to learn.
  • Background in sales, hospitality, consulting, or travel industry preferred.
  • Familiarity with points/loyalty programs and boutique/luxury travel services.
  • Professional home workstation with high-speed internet and quiet setup.
  • Eligible to pass a background check.
  • Collaborative, ego-free approach to teamwork and client service.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

Share this job:

Similar Jobs

Remote Account Executive Role

Posted 55 days ago

Promote Acquia's Optimize solutions

Drive digital platform sales remotely

Account Executive Account management B2b Sales Business Development

Growth Sales Representative Role

Posted 55 days ago

Hire a remote sales representative

Promote customer experience automation

Automation Business Development Communication Crm

Product Marketing Manager

Posted 55 days ago

Promote and position the client reporting tool in the market.

Drive sales and customer acquisition through effective marketing strategies.

Ab testing A/b Testing Analytical Skills B2b

Customer Support Enablement Manager

Posted 55 days ago

Hire a remote support enablement manager

Enhance customer support team performance

Client Communication Customer Support Process Optimization Remote Collaboration

English Gaming Support Agent

Posted 55 days ago

Handle customer support issues effectively for a game studio

Assist players with account and technical problems

Customer Service Customer Service Experience Customer Support English

Strategic Accounts Executive DACH

Posted 55 days ago

Hire remote account executive

Expand strategic accounts in DACH

Account Executive Account management Business Development Crm

Remote Strategic Account Executive

Posted 55 days ago

Manage strategic accounts to drive revenue growth.

Build strong relationships with key clients.

Account Executive Account management B2b Business Development

Revenue Operations Lead

Posted 55 days ago

Optimize revenue operations for Allium.so's growth

Develop accurate revenue forecasting models

Bi tools Collaboration Tools Crm systems Data Analytics

Gaming Support Agent APAC

Posted 55 days ago

Deliver remote customer support for gamers

Resolve technical, account, and purchase issues

Account management Android Communication Skills Crm systems

Remote Customer Advocate Role

Posted 55 days ago

Recruit remote Customer Advocate

Support Apollo platform users

Collaboration Communication Skills Crm systems Customer Support

SMB Sales Operations Manager

Posted 55 days ago

Hire experienced sales operations manager

Optimize SMB sales processes

Crm Management Data Analysis Excel Hubspot

Marketing Operations Senior Manager

Posted 55 days ago

Hire a senior marketing operations manager

Remote and flexible work opportunity

Campaign Management Compliance Management Crm systems Cross-functional Collaboration

Senior Lifecycle Marketing Manager

Posted 55 days ago

Hire a remote lifecycle marketing expert

Enhance customer engagement and retention

Ab testing Analytics Campaign Management Crm

Sales Operations Manager Role

Posted 55 days ago

Hire a remote sales operations manager

Develop and execute GTM strategies

Crm Management Cross-functional Collaboration Data Analysis Hubspot

Remote Senior Data Engineer

Posted 55 days ago

Hiring a remote Senior Data Engineer for Apollo

Full-time position in Poland

AWS BigQuery Cloud Data

Remote Sales Ops Manager

Posted 55 days ago

Hiring a remote Sales Operations Manager

Full-time position in Canada or the United States

Analytical Skills Communication Communication Skills Crm Management

Remote Sales Manager Position

Posted 55 days ago

Develop and maintain relationships with mid-market accounts

Utilize sales intelligence platform to drive sales

Account management Account manager Client Relationship Management Communication Skills

Remote Lifecycle Marketing Director

Posted 55 days ago

Develop and implement comprehensive marketing strategies

Maximize customer lifecycle value

A/b Testing Crm systems Data Analysis Email Marketing

Marketing Ops Specialist

Posted 55 days ago

Hiring a remote Marketing Operations Specialist

Full-time position

Asana Automation Communication Communication Tools

Remote Admin Assistant Role

Posted 55 days ago

Hire a remote administrative professional

Support executive and team operations

Administrative Support Calendar Management Communication Skills Google Workspace

Remote Sales Engineer

Posted 55 days ago

- Drive sales of modern data orchestration solutions - Build and maintain customer relationships -

rovide technical expertise to customers - Work collaboratively with the sales team - Achieve sales

Communication Crm Customer Relations Data Orchestration

Strategic DACH Sales Representative

Posted 55 days ago

Promote Atlassian's collaboration tools in DACH region

Drive sales growth through lead generation

Business Development Crm systems Enterprise Software German

Mid-Market Account Executive

Posted 55 days ago

Hire a remote mid-market account executive

Drive sales growth in the Nordics region

Account Executive Account management Business Development Communication

Mid-Market DACH SDR

Posted 55 days ago

Hire German-speaking SDR

Target mid-market DACH clients

Account management Communication Skills Crm systems German

Remote Customer Success Manager

Posted 55 days ago

Promote a fully remote senior role

Ensure effective customer onboarding

Account management Analytical Skills Client Relationship Management Collaboration

Customer Service Representative

Posted 55 days ago

Provide empathetic customer support

Promote affordable hearing solutions

Communication Crm software Customer Service Empathy

Technical Account Manager Role

Posted 55 days ago

Drive customer adoption of WordPress hosting

Provide technical expertise during sales and onboarding

Account manager Analytical Skills Apis Automation

WordPress VIP Account Executive

Posted 55 days ago

Drive sales growth and revenue

Position WordPress VIP within key verticals

Account Executive Account manager Communication Skills Content management systems

Partner Manager Project

Posted 55 days ago

Drive revenue growth through partner relationships.

Manage agency accounts and partnerships effectively.

Account manager Analytical Skills Crm systems Digital Marketing

Remote Technical Program Manager

Posted 55 days ago

Hiring a remote Technical Program Manager at Axios.

Full-time position that can be done remotely anywhere in the United States.

Budget Management Collaboration Communication Cross-functional Collaboration

Marketing Audience Specialist

Posted 55 days ago

Recruit audience for live events

Execute marketing campaigns remotely

Communication Skills Content Strategy Crm systems Data Analysis

Revenue Operations Associate Director

Posted 55 days ago

Hire an experienced revenue operations leader

Support remote and flexible work

Crm Management Cross-functional Collaboration Data Analysis Excel

Senior Sales Manager

Posted 55 days ago

Build and execute a sales plan for assigned territory, Generate and qualify leads, Achieve monthly

ew bookings amount, Manage sales cycle from start to finish, Contribute to the public face of

Business Development Crm Marketing Pipeline Management

CRM Business Analyst

Posted 55 days ago

Bridging gap between non-profit needs and technical solutions

Gathering and analyzing user requirements

Analyst Automation Business Analyst Crm

Sales Comp Manager - Blackbaud

Posted 55 days ago

Lead sales compensation plan design aligned with business objectives.

Manage and guide analytical talent for effective scenario modeling.

Accounting Budgeting Crm systems Financial Analysis

Customer Contact Data Analyst

Posted 55 days ago

Lead analysis and resolution of customer contact data changes.

Enhance customer data health through defined playbooks.

Analyst Automation Communication Crm

Customer Success Implementation Consultant

Posted 55 days ago

Help non-profit organizations excel through product implementation and consulting

Maintain strong customer relationships

Communication Crm Customer Relations Database Management

Customer Support Staff

Posted 55 days ago

Provide high-quality technical support to B2B clients.

Troubleshoot software incidents and escalate complex issues.

Apis Cloud Communication Crm

Senior DevOps Engineer

Posted 55 days ago

Build automation processes and best practices in software development.

Contribute to system efficiencies through reusable automation scripts and tools.

Ai Architecture Automated Testing AWS

Director - Customer Success & Support

Posted 55 days ago

Lead and oversee Customer Success teams in Blackbaud India

Ensure efficient management and execution of Customer Success & Support team

Communication Css Customer Experience Customer Success Management

Sales Development Representative

Posted 55 days ago

Generate sales for Prospecting Account Executives

Qualify prospects for Account Executive meetings

Account manager Business Communication Business Development Cold calling

BBCRM Business Analyst

Posted 55 days ago

Bridge gap between non-profit needs and technical solutions

Gather and analyze user requirements

Analyst Automation Business Analyst Crm

Adobe Analytics Senior Analyst

Posted 55 days ago

Maintaining and optimizing Adobe Analytics platform

Providing data insights for key business decisions

Ab testing Analyst Analytics CMS

Business Systems Analyst - Associate A

Posted 55 days ago

Learn to configure and maintain the Gainsight platform

Translate business needs into system solutions

Analyst Crm systems Css Data Analysis

BBCRM Analyst Job

Posted 55 days ago

Analyze user requirements and document them effectively

Bridge gap between non-profit needs and technical solutions

Analyst Automation Business Analyst Client Communication

Real-Time Support Analyst

Posted 55 days ago

Manage and optimize customer support schedules in real time

Monitor adherence and proactively address staffing gaps

Analyst Forecasting Monitoring Scheduling

Account Executive - Factoring

Posted 55 days ago

Hiring an experienced Account Executive with B2B sales background

Seeking bilingual candidates proficient in English and Punjabi

Account Executive Account manager B2b B2b Sales

Fleet Card Support Lead

Posted 55 days ago

Deliver high-quality Tier 2 customer support

Resolve complex fleet card issues and concerns

Communication Crm systems Customer Service Customer Support