Systems Analyst - AVAYA / Genesys

Develop and maintain backend C# services and APIs

Collaborate remotely with a distributed team

Contribute to back-end services used by company products

Collaborate with a global team

Enhance back-end services for millions of users

Collaborate with a global team on complex API implementations

Support critical infrastructure Manage device tools Provide desktop/laptop support Maintain

None

Evaluate and test IT controls for SOX compliance.

Collaborate with technology teams to assess and improve control design.

Provide remote technical support

Assist with Airtable APIs and integrations

Hiring a Transaction Monitoring Lead to enhance compliance capabilities

Optimizing TM rules and alert systems to reduce false positives

Lead and scale transaction monitoring operations

Optimize and automate AML controls and alert logic

Lead regional compliance oversight for Airtm in India.

Implement and monitor AML/CFT measures for the region.

Engage with customers to understand blockchain data needs

Design and implement tailored data analytics solutions

Optimize internal customer support processes

Automate customer interactions for efficiency

Provide customer support for AllTrails platform users.

Resolve customer issues and inquiries.

Lead and shape Alma's compliance program

Ensure alignment with industry regulations

Execute and optimize marketing campaigns using Marketo

Maintain and improve operational campaign workflows

Architect and deliver Anaplan planning solutions

Translate business requirements into multi-dimensional models

Architect, design, and deliver Anaplan planning solutions

Translate client requirements into sophisticated models

Provide first-line API support to customers

Troubleshoot and resolve integration issues

Provide remote technical support

Enhance customer satisfaction

Drive product quality through support insights

Proactively identify and resolve technical issues

Develop low-level PHP tools for WordPress Core

Read and implement web standards proposals

Bridging gap between non-profit needs and technical solutions

Gathering and analyzing user requirements

Support identity and privileged access operations.

Monitor IAM and PAM platforms.

Ensure high-quality onboarding for charities and campaigns

Safeguard JustGiving from financial crime risks

Lead HR transformation through Workday optimization

Guide cross-functional teams in complex Workday changes

Lead analysis and resolution of customer contact data changes.

Enhance customer data health through defined playbooks.

Design valuable and usable solutions for user problems

Collaborate with product and engineering teams

Lead Sarbanes-Oxley compliance initiatives within the Internal Audit team

Collaborate with various departments to ensure control awareness and compliance

Lead team development and mentorship

Drive operational efficiency and performance metrics

Help non-profit organizations excel through product implementation and consulting

Maintain strong customer relationships

Collaborate with internal teams to design and build virtual training sandbox environments

Develop and maintain database and lab environments to support training needs

Provide high-quality technical support to B2B clients.

Troubleshoot software incidents and escalate complex issues.

Hiring a remote Marketing Operations Specialist

Full-time position

Bridge gap between non-profit needs and technical solutions

Gather and analyze user requirements

Building and maintaining customer relationships

Leading and managing projects

Analyze user requirements and document them effectively

Bridge gap between non-profit needs and technical solutions

Collaborate with training team in LMS tasks

Execute LMS strategies and maintain data infrastructure

Design and maintain virtual training environments

Implement cloud-based architectures and DevOps practices

Manage Workday integrations from design to support

Ensure data security and compliance in all integrations

Manage and optimize LMS content and structure

Ensure data accuracy and system quality

Manage and secure Workday business processes

Ensure compliance with audit and data privacy requirements

Deliver consulting and implementation services to independent schools

Ensure successful adoption of Blackbaud solutions

Design user-centric digital solutions

Collaborate with product and engineering teams

Lead and manage Workday integration projects.

Ensure integration compliance with security and regulatory standards.

Provide high-quality technical support to B2B clients

Troubleshoot and resolve complex software issues

Develop and operationalize enterprise risk management programs

Assess and monitor enterprise-wide risks and internal controls

Deliver high-quality education software consulting

Ensure customer satisfaction and successful system implementation

Deliver prompt and effective technical support

Ensure high client satisfaction through problem resolution

Ensure quality and conformance of Bobtail's services

Assist in tracking and documenting quality levels and goals/KPIs

Streamline client onboarding in Spanish and English

Maintain and nurture client relationships