Remote Customer Support Role

Job Description

43 minutes agoReport problemBruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.outsourcing • remote work• This is a remote position. • Work schedule: Monday to Friday, from 7:00 AM to 2:00 PM California Time (7 hours per day, 35 hours per week) • About the Company: We are a dynamic and innovative company focused on bringing the best products and services to our customers through our e-commerce platform. • Our team is dedicated to providing exceptional customer service and efficient administrative support to ensure smooth operations and customer satisfaction. • We are seeking a full-time Customer Support and Administrative Assistant to join our team. • The ideal candidate will have excellent written communication skills and experience with e-commerce platforms, particularly Shopify. • They will be responsible for responding to customer emails, updating orders, performing administrative tasks, and scheduling meetings for the co-founders.• A customer service lover — you genuinely enjoy making people's day better. • Hyper-organized — like, spreadsheet-obsessed and naturally wired to create systems. • Pro at Slack, Shopify, and Gsuite (bonus points for Gorgias, Recharge, Klaviyo, and Rebuy). • Excellent written communicator who can adapt to the company's warm, groovy brand tone. • Self-starter with a proactive, solution-oriented mindset. • Strong attention to detail — no email goes unanswered, no task falls through the cracks. • Comfortable working independently and managing your own time.• HMO Coverage for eligible locations • Permanent work from home • Immediate hiring • Steady freelance job