Remote Customer Support Executive

New

Skills

Attention to detail Customer service Email support KPI management Live chat support Organizational skills Phone support Problem-solving Remote communication Time management

Join our dynamic team as a Remote Customer Support Executive, where you will play a crucial role in helping tenants find their dream homes. This position offers the flexibility of remote work with occasional travel to our London and Sheffield offices.

Key Responsibilities
  • Proactively manage referencing applications in accordance with KPIs.
  • Assist tenants in reaching their housing goals by meeting established targets.
  • Provide exceptional customer support via phone, live chat, and email.
  • Utilize AI tools for initial candidate outreach.
  • Attend the London office for onboarding and quarterly meetings.
Required Skills & Qualifications
  • Experience in a fast-paced contact centre environment.
  • Strong customer-centric mindset to effectively identify and meet client needs.
  • Excellent attention to detail with the ability to spot inconsistencies.
  • Strong organizational skills and ability to prioritize tasks effectively.
  • Availability to start on Tuesday, 12 May 2026.
  • Nice-to-have experience in credit or ID checks or lettings.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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