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Patient Services Associate

New

Skills

attention to detail audit procedures billing inquiries claim rebilling collections management communication skills HIPAA compliance patient demographics payment processing team collaboration

The Patient Services Back Office Associate role is a remote position focused on resolving patient and provider billing inquiries and ensuring accurate patient account management. The ideal candidate will work with various billing processes, assist in collections, and maintain compliance with HIPAA guidelines. This is an exciting opportunity to join a dedicated team in the healthcare sector, contributing to efficient patient services and enhancing overall patient satisfaction.

Key Responsibilities
  • Resolve patient and provider billing inquiries.
  • Audit patient balances and escalate necessary adjustments.
  • Update patient demographics and information.
  • Rebill claims for collection accounts.
  • Process payments in client payment portals.
  • Generate and manage patient statements.
  • Ensure HIPAA compliance in all duties.
  • Support team objectives and maintain good attendance.
Required Skills & Qualifications
  • Experience in healthcare billing and collections.
  • Strong attention to detail and accuracy.
  • Knowledge of HIPAA regulations.
  • Proficiency in payment processing systems.
  • Excellent communication skills.
  • Ability to work independently and as part of a team.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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