Patient Coordinator Supervisor

New

Skills

Call Center management Coaching and mentoring Data analysis HIPAA compliance Medical knowledge Presentation skills QlikView Relationship management Salesforce Team leadership

As the Supervisor of Inside Sales, you will lead the Patient Coordinator team, overseeing daily activities and ensuring high performance. This role involves coaching and assessing team members while building strong relationships with both internal and external stakeholders. Your collaboration with stakeholders will focus on sharing best practices to enhance customer interactions and territory management.

Key Responsibilities
  • Lead and manage the Patient Coordinator team.
  • Coach and assess performance of Patient Coordinators.
  • Build relationships with internal and external stakeholders.
  • Collaborate to share best practices.
  • Manage territory and support existing customers.
  • Complete required HIPAA/PHI privacy training.
Required Skills & Qualifications
  • Bachelor's degree or equivalent experience.
  • 2+ years in Call Center (inbound/outbound).
  • 2+ years of sales experience.
  • Background in medical or biological sciences preferred.
  • Strong oral and presentation skills.
  • Excellent MS Excel and data analysis skills.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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