Live Operations Associate

Coordinate publication workflow from intake to publication.

Track and manage SLAs for timely content delivery.

Provide technical support for EHR integrations.

Identify opportunities for business improvement.

Own build reliability for major assemblies.

Define controls and acceptance criteria.

Identify upgrades to materials management systems.

Manage and streamline material flow projects.

Lead and develop a team through coaching.

Oversee daily operations to enhance productivity.

Handle higher-complexity IT issues.

Lead small IT projects like device refreshes.

Design and execute AV test campaigns.

Leverage simulations for testing validation.

Lead vulnerability management across infrastructure.

Build and operate SIEM/XDR capabilities.

Improve reliability of Block's platform.

Utilize AI tooling for better observability.

Provide advanced technical support for applications.

Troubleshoot complex application issues.

Set technical direction for gateway/datapath.

Lead and grow the engineering organization.

Lead a team of Technical Support Specialists.

Monitor and analyze customer support metrics.

Program and optimize G-Code for CNC machines.

Create tooling and setup sheets for new parts.

Lead the Complaint Resolution Team.

Monitor and analyze complaint trends.

Develop functional test strategies for aircraft systems.

Collaborate with cross-functional teams for test requirements.

Design patient safety initiatives.

Oversee clinical care standards.

Manage and enhance authorization workflows.

Translate business requirements into technical specs.

Design and configure authorization workflows.

Translate requirements into automated logic.

Provide manufacturing input for composite structures.

Mentor and guide engineering staff.

Lead project execution for nonprofit clients.

Track progress and manage project tasks.

Develop expertise in manufacturing and acceptance testing for satellite components.

Lead New Product Introduction (NPI) for PCBA.

Lead development and support for test plans.

Conduct tests and analyze data for quality assurance.

Lead a team of specialists in member escalations.

Monitor and improve performance metrics and KPIs.

Design and maintain Azure infrastructure.

Implement Infrastructure as Code with Terraform or ARM templates.

Monitor security events using SIEM.

Execute incident response activities.

Develop a wet lithography framework for hardware implementation.

Collaborate with EBL hardware experts for optimization.

Lead the Service Operations team effectively.

Ensure adherence to SLAs and quality standards.

Lead electrical development for wearable hardware.

Make critical electrical decisions and guide architecture.

Assemble and test PCBA hardware.

Set up and program SMT equipment.

Conduct audits of medical claims.

Verify compliance with regulations and SOPs.

Serve as a regional People Business Partner for EU markets.

Ensure alignment with global HR strategies.

Define core metrics for product success.

Analyze product and user data for insights.

Maximize inventory accuracy.

Reduce inventory shrink.

Respond to law firm inquiries.

Resolve client/internal issues.

Lead QA department management.

Conduct internal audits.

Lead deployment and operations of custom silicon.

Own hardware bring-up to production deployment.

Drive strategy for provider experience.

Lead cross-functional projects.

Join our team as a Support Engineer, where you will deliver high-quality IT support to executives and VIPs. You'll play a crucial role in maintaining office hardware and ensuring seamless operations during critical events. With a focus on proactive assistance and incident management, this position offers a unique opportunity to work closely with leadership while enhancing your technical skills in a dynamic environment. Enjoy competitive benefits and the chance to contribute to our commitment to excellence in IT services.

Assist during major IT rollouts and events.

Join WHOOP as a Senior Reliability Engineer and lead the reliability strategy for innovative consumer electronics. In this role, you will define validation strategies, identify risks, and analyze data to drive product success. With over 8 years of experience in reliability engineering, you will collaborate with cross-functional teams to ensure high-quality launches and enhance product reliability. This is an exciting opportunity to align your expertise with WHOOP's growth and impact on the market.

Define targets and strategies for product launch readiness.

Join our team as a Senior Site Reliability Engineer, where you will play a crucial role in enhancing the reliability of our platforms. You will lead incident responses for Tier 0 services and leverage AI-driven tools to improve observability. This position offers the chance to work with cutting-edge technologies in a remote environment, providing flexible time off and excellent benefits, including medical insurance and retirement savings plans. Be part of a dynamic team focused on innovation and excellence.

Lead on-call incident responses for critical services.

This is an exciting opportunity for a Director of Fraud to lead the development and execution of a robust fraud risk strategy within a dynamic financial services organization. The role involves defining key performance indicators and collaborating with cross-functional teams to address fraud incidents effectively. With a focus on protecting good customers while mitigating losses, this position offers the chance to build and scale fraud programs in a regulated environment. The successful candidate will play a critical role in shaping the company's approach to fraud risk management.

Own and define fraud KPIs and metrics.