Customer Experience Director

To hire a Program Manager for AI Programs.

To manage and execute AI-related initiatives.

B12 is hiring a remote AI Vibe Coding Web Designer.

The position is full-time and can be done remotely.

Partner with engineering leaders for sourcing plans.

Lead sourcing across infrastructure and AI technology.

Lead the vision and strategy for the AI Marketing Agent.

Integrate with the Toast IQ Platform for personalized experiences.

Hiring for a Staff Backend Engineer position.

Position is remote and available in multiple countries.

Hiring for a remote AI Growth Specialist position.

Full-time role with responsibilities in customer engagement.

Enhance the analytics data layer for trusted data.

Design scalable and maintainable data models.

Build a balanced product roadmap.

Collaborate with global teams effectively.

Lead the product lifecycle for the Agentic AI product.

Collaborate with teams to create innovative solutions.

Own and enhance clinical product surface.

Deliver multiple product improvements within a specified timeframe.

Drive full-stack development of AI features.

Collaborate with cross-functional teams for intuitive designs.

Streamline workflows to improve efficiency.

Implement automation to reduce manual tasks.

Manage daily operations of customer advocacy.

Produce and oversee customer stories and reference assets.

Sell Kong Enterprise Platform to enterprises.

Drive growth and customer acquisition.

Execute strategic initiatives for customer success.

Collaborate with cross-functional teams.

Synthesize customer feedback effectively.

Establish metrics and dashboards for product impact.

Provide exceptional customer support.

Resolve customer inquiries effectively.

Hire a Community Manager for Open-Source AI.

Support community engagement and collaboration.

Identify and nurture sales opportunities.

Build and manage sales pipeline.

Enhance AI creative systems.

Work 8-20 hours per week.

Enhance AI-generated data analysis.

Work remotely on a flexible schedule.

Evaluate AI-generated analytics outputs.

Enhance AI-driven analytics accuracy.

Enhance AI-driven client engagement.

Refine outputs for improved interaction.

Lead the Product Compliance function.

Embed compliance early in product design.

Lead global payroll risk and incident programs.

Drive improvements in risk posture and incident resolution.

Own and manage enterprise territory.

Generate at least 50% of opportunities through outbound efforts.

Own and improve provider operations processes.

Define requirements and measure efficiency.

Oversee global accounts payable operations.

Lead and transform AP into a SOX-ready, AI-driven function.

Lead and coach a team of AEs and CSMs.

Own and forecast revenue lines in the designated territory.

Lead the CCR Financial Services coverage.

Oversee project setup and questionnaire design.

Execute ABX programs for public sector.

Collaborate with sales, customer success, and marketing.

Support process improvement in claims.

Organize and execute solutions for issues.

Lead the Client Success organization post-implementation.

Act as a strategic voice in client relations.

Evolve broker-dealer operating model.

Drive innovation in BD operations.

Define and implement customer enablement strategy.

Manage and lead the enablement team effectively.

Own and drive growth in government accounts.

Identify and close opportunities across agencies.

Bridge customer needs with technical execution.

Rapidly build interactive prototypes using AI tools.

Manage global financial consolidation and reporting.

Lead monthly close and consolidation processes.

Manage global financial consolidation and reporting.

Lead the monthly close and consolidation processes.

Serve as a liaison between clients and development teams.

Translate customer requirements into actionable user stories.

Own the user journey from signup to engagement.

Reimagine user experiences to meet customer needs.

Manage chatbot intents and knowledge updates.

Implement and oversee quality assurance programs.

Lead the full user funnel from signup to engagement.

Design experiences that cater to user needs.

Lead enterprise sales initiatives in frontier AI.

Identify and close multi-year, multi-project deals.

Establish best practices for client implementations.

Train teams on new processes and SOPs.

Lead process improvements in provider operations.

Identify and map critical workflows.

Lead and scale a high-performing claims organization.

Design and implement quality control programs for claims.

Design security infrastructure for Starlink.

Develop security features for Starlink systems.

Lead product strategy for federal initiatives.

Define and manage agile delivery roadmap.

Hire a Customer Marketing Manager for a remote position.

Support remote work opportunities in the United States.