Fintech Operations Manager

New

Skills

AI Tools Utilization Broker-Dealer Knowledge Cross-Functional Collaboration Engineering Collaboration Fintech Operations KYC/AML Processes Operational Excellence Product Management Regulatory Compliance Workflow Mapping

We are seeking a Senior Fintech Strategy & Ops Manager to own and evolve our broker-dealer operating model, overseeing critical areas such as service, supervision, onboarding, trading, and money movement. This role involves collaboration with cross-functional teams including Engineering, Product, and Advisory to drive innovation in BD operations.

Key Responsibilities
  • Own and evolve the broker-dealer operating model.
  • Collaborate with Engineering, Product, and Advisory to drive BD ops innovation.
  • Act as a cross-functional operator; align stakeholders across Ops, Product, Engineering, Finance, and Compliance.
  • Map and standardize core workflows: onboarding, KYC/AML, trading, billing.
  • Remove friction between channels for a unified advisor/client experience.
  • Establish and manage BD operations including account opening, supervision, and surveillance.
Required Skills & Qualifications
  • 5-8 years in progressive operations roles within fintech or regulated environments; broker-dealer exposure preferred.
  • Strong knowledge of FINRA broker-dealer operations; ability to quickly build domain expertise.
  • Strong operator instincts with a history of rebuilding workflows and reducing cycle times and errors.
  • Hands-on experience with Product and Engineering in startup/high-growth fintech environments.
  • Excellent cross-functional communication skills.
  • Experience using third-party tools to enhance operations, including AI tools like ChatGPT and Claude.
  • Ability to thrive in fast-paced, high-pressure, and ambiguous environments.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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