Bilingual Customer Support Rep

New

Skills

Attention to detail Bilingual communication (English/Spanish) Customer relationship management (CRM) tools Email and phone communication Healthcare industry knowledge HIPAA/PHI privacy compliance Logistics coordination Problem-solving skills Root cause analysis Time management

We are seeking a dedicated Bilingual International Customer Support Representative to join our team. In this role, you will provide timely and accurate information to our international customers via phone and email. You will manage high-volume customer accounts, troubleshoot issues, and collaborate with our Sales team to ensure smooth operations.

Key Responsibilities
  • Provide accurate information to international customers.
  • Manage high-volume international customer accounts.
  • Troubleshoot issues and identify root causes.
  • Document all customer interactions in CRM and CS tools.
  • Coordinate with logistics to resolve shipping issues.
Required Skills & Qualifications
  • Fluency in English and Spanish.
  • Two-year degree or 4+ years of related experience.
  • Previous customer service experience in healthcare/biotech/diagnostics.
  • Excellent problem-solving and attention to detail.
  • Proficient in CRM tools.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

Share this job:

Similar Jobs

Alaska Travel Sales Expert

Posted 82 days ago

Convert inquiries into bookings through effective sales techniques.

Capture clients' trip visions and preferences via discovery calls.

Adaptability Attention to detail Consultative sales Effective communication

Specialty Pharmacy Delivery Clerk

Posted 82 days ago

Prepare and deliver medication orders.

Verify prescription accuracy before delivery.

Attention to detail Dynamex Interpersonal communication Microsoft Excel

Ad Operations Associate

Posted 80 days ago

Build and launch custom ad experiences.

Coordinate with various internal teams.

Ad trafficking Campaign troubleshooting Cross-platform execution Digital ad serving tools

Client Service Associate

Posted 80 days ago

Connect clients with experts.

Understand client research needs.

Client communication Expert recruitment Lead generation Networking

Remote Travel Advisor

Posted 80 days ago

Assist clients in planning luxury vacations and travel itineraries.

Maintain effective communication with clients regarding their travel preferences.

Communication skills Customer service Knowledge of travel regulations Online research

High Volume Recruiter

Posted 80 days ago

Manage full-cycle recruiting processes.

Partner with hiring leaders for recruitment strategies.

Applicant Tracking Systems Data-driven mindset Full-cycle recruiting G-Suite and collaboration tools

Content Reviewer Opportunity

Posted 80 days ago

To find freelancers for a remote content reviewing role.

To improve user experience on search engines through feedback.

Basic computer skills Communication skills Content analysis Cultural awareness

Junior Software Developer Program

Posted 80 days ago

Train Junior Software Developers over 18 months.

Focus on Frontend development in the Sales App team.

Agile methodologies Angular Cloud technologies HTML/CSS

In-Home Nursing Care

Posted 80 days ago

Provide in-home nursing care.

Manage complex patient care.

Client documentation CPR certification Flexible scheduling Interpersonal skills

Corporate Recruiter Contractor

Posted 80 days ago

Manage full-cycle recruiting processes.

Collaborate with hiring leaders on recruitment strategies.

Applicant Tracking Systems (Greenhouse) Cross-functional collaboration Data analysis Diversity hiring strategies

High Volume Recruiter

Posted 80 days ago

Manage full-cycle recruiting processes.

Partner with operational hiring leaders.

Applicant Tracking Systems Data analysis Diversity hiring strategies Full-cycle recruiting

Cultivation Agent Role

Posted 79 days ago

Conduct on-site cultivation of cannabis.

Monitor and maintain plant health.

Cannabis cultivation Greenhouse management Indoor gardening Multi-tasking

Payment Operations Specialist

Posted 79 days ago

Provide customer support for payment issues.

Collaborate with payment providers and internal teams.

Attention to detail Collaboration tools Customer service Documentation

Client Growth Associate

Posted 76 days ago

Drive growth through outbound calls to real estate investors.

Qualify inbound and outbound leads.

Cold outreach Communication skills Detail-oriented Finance knowledge

Residential Plumbing Specialist

Posted 76 days ago

Diagnose and repair residential plumbing systems.

Provide emergency plumbing services 24/7.

Communication skills Customer service Emergency plumbing services Maintenance services

Child Therapist Position

Posted 76 days ago

Provide therapy to children and adolescents.

Collaborate with a healthcare team.

Adaptability in therapy approaches Communication skills Crisis intervention skills Family engagement strategies

Bike Delivery Driver

Posted 76 days ago

Ensure order quality and accuracy.

Deliver products promptly and safely.

Basic smartphone operation Bicycle maintenance Communication skills Customer service skills

Part Time Floating Banker

Posted 75 days ago

Provide backup teller coverage at various branches.

Process client transactions accurately and efficiently.

Customer service Mathematical proficiency Negotiation Organizational skills

AI Research Evaluator

Posted 75 days ago

Review AI-generated responses for accuracy.

Identify errors in STEM datasets.

AI evaluation Analytical skills Attention to detail Collaboration

Remote Travel Advisor

Posted 75 days ago

Provide expert travel advice for luxury vacations.

Manage the complete travel booking process.

Basic graphic design tools for marketing Communication tools (e.g. Zoom Slack)

Customer Service Representative

Posted 75 days ago

Provide customer support via calls and chats.

Ensure a positive member experience.

Adaptability Bilingual (English and Spanish) Communication skills Conflict resolution

Corporate Recruiter Contractor

Posted 75 days ago

Manage full-cycle recruiting processes.

Partner with operational hiring leaders.

Applicant Tracking Systems Data analysis Full-cycle recruiting Greenhouse

Customer Support Agent II

Posted 75 days ago

Provide multi-channel customer support.

Maintain high standards and efficiency.

Collaboration tools Communication skills Customer empathy Customer service excellence

Agentic Engineering Manager

Posted 75 days ago

Design and build agent-based systems.

Lead a small engineering team.

Agent-based systems Artificial Intelligence (AI) Capacity management Data-driven tooling

Machine Operator Position

Posted 75 days ago

Ensure safe operation of equipment.

Conduct quality checks for product specifications.

Attention to detail English language proficiency Equipment operation Ingredient preparation

Customer Service Representative

Posted 75 days ago

Provide excellent customer service.

Handle member inquiries and complaints.

Adaptability Bilingual (English and Spanish) Communication skills Conflict resolution

Member Support Representative

Posted 75 days ago

Provide empathetic support to members.

Document and follow up on member interactions.

Ability to document interactions Communication skills Customer service skills Experience with remote support tools

Remote Travel Advisor

Posted 75 days ago

Manage end-to-end travel booking processes.

Deliver exceptional customer service to clients.

Basic technical skills Communication skills CRM software Customer service

Senior HR Generalist Role

Posted 74 days ago

Promote Lambda culture and collaboration.

Establish and enforce HR compliance policies.

ADP payroll Communication skills Employee data management Google Workspace

AI Research Evaluator Role

Posted 74 days ago

Review and validate AI-generated responses.

Identify errors and inconsistencies in datasets.

AI evaluation Analytical skills Attention to detail Critical thinking

Remote Travel Advisor

Posted 74 days ago

Provide luxury travel planning services.

Manage travel bookings from start to finish.

Communication skills Customer service skills Online research Organizational skills

Corporate Recruiter Contractor

Posted 74 days ago

Manage the full-cycle recruiting process.

Partner with hiring leaders to fulfill staffing needs.

Applicant Tracking Systems Corporate recruiting Data analysis Diversity hiring strategies

RN Adult Nursing Evenings

Posted 74 days ago

Provide nursing care in clients' homes.

Document and follow medical orders.

Basic life support (BLS) Client relationship management Critical thinking Documentation and record-keeping

Remote Speech Therapist

Posted 74 days ago

Provide remote speech therapy sessions.

Develop individualized care plans for pediatric clients.

Care plan development Clinical compliance Communication skills Documentation software

AI Research Evaluator

Posted 74 days ago

To find reviewers for AI reasoning datasets.

To ensure accuracy in AI-generated responses.

AI evaluation Analytical skills Attention to detail Critical thinking

Remote Travel Advisor

Posted 74 days ago

Provide expert travel advice for luxury vacations and cruises.

Manage end-to-end travel booking processes independently.

Basic spreadsheet skills Communication tools (e.g. email chat applications)

High Volume Recruiter

Posted 74 days ago

Execute full-cycle recruiting processes.

Partner with operational hiring leaders.

Applicant Tracking Systems Data analysis Diversity hiring strategies Full-cycle recruiting

Corporate Recruiter Contractor

Posted 74 days ago

Manage full-cycle recruiting processes.

Establish relationships with hiring leaders.

Applicant Tracking Systems Data analysis Full-cycle recruiting Greenhouse

International Payroll Lead

Posted 73 days ago

Manage payroll processes across NL, DE, UK, FR, AT.

Ensure compliance with labor laws and tax regulations.

Attention to detail Equity awards payroll handling European labor law compliance HRIS expertise (Personio

Pelvic Floor Therapist

Posted 73 days ago

Provide holistic pelvic health care.

Deliver high-quality client care.

Clinical reasoning Collaboration skills Communication skills Incontinence treatment

eCommerce Production Associate

Posted 73 days ago

Manage sample tracking for ecommerce productions.

Ensure full lifecycle visibility with zero loss.

Communication skills Creative Force eCommerce production Google Workspace

Legal Research Contractor

Posted 73 days ago

Contractor role for legal research projects.

Remote position with flexible hours.

Adobe PDFs Background check clearance Communication skills Data entry

International Payroll Lead

Posted 73 days ago

Manage payroll operations across multiple countries.

Ensure compliance with local labor laws and tax regulations.

Attention to detail Collaboration with stakeholders Customer service excellence Equity awards management

AI Research Evaluator

Posted 73 days ago

Review AI-generated responses for accuracy.

Identify errors in STEM-related datasets.

AI evaluation Analytical skills Attention to detail Critical thinking

Remote Travel Advisor

Posted 73 days ago

Manage travel bookings for clients.

Communicate effectively with clients.

Basic technical skills Communication skills Customer service Destination knowledge

AI Research Evaluator

Posted 73 days ago

Review AI-generated responses for accuracy.

Validate reasoning quality in datasets.

AI evaluation Analytical skills Attention to detail Critical thinking

Warehouse Lead

Posted 72 days ago

Lead daily warehouse operations and shift assignments.

Train and mentor associates for improved performance.

Attention to detail ERP (Enterprise Resource Planning) Forklift operation Inventory management

Maintenance Specialist Position

Posted 72 days ago

Conduct repairs on mechanical vehicle components.

Perform troubleshooting on electrical systems.

5S methodology Electrical systems troubleshooting Hardware modification Mechanical repair

Freight Dispatcher

Posted 71 days ago

Coordinate timely shipments.

Prepare shipping paperwork.

Communication skills Customer service Freight management Logistics management

Maintenance Technician Role

Posted 69 days ago

Manage on-site maintenance operations.

Handle technical and physical challenges.

Communication skills Customer service Electrical systems troubleshooting Emergency response