Bilingual Customer Service Rep

New

Skills

Bilingual communication skills Customer service experience Detail orientation Familiarity with CRM software Insurance knowledge Interpersonal skills Organizational skills Problem-solving skills Remote work proficiency Time management

The Bilingual Customer Service Representative in Insurance is responsible for handling client inquiries and supporting brokers remotely. This role requires the ability to engage with both individual and group insurance files in a fast-paced environment, providing exceptional service and support.

Key Responsibilities
  • Manage client inquiries regarding insurance policies and claims.
  • Provide support to brokers through remote communication.
  • Engage with and manage individual and group insurance files.
  • Maintain accurate records of client interactions.
  • Ensure timely follow-up on client requests and issues.
Required Skills & Qualifications
  • Fluency in both English and Spanish.
  • Strong communication and interpersonal skills.
  • Proficiency in insurance products and services.
  • Ability to work efficiently in a fast-paced environment.
  • Experience in customer service or related field.
  • Familiarity with remote work tools and technologies.
  • Excellent problem-solving abilities.
  • Detail-oriented with strong organizational skills.
  • Ability to handle sensitive information with confidentiality.
  • Team player with a positive attitude.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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