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Associate Linux Support Engineer

New

Skills

Bash scripting Cloud computing Customer advocacy Knowledge base management Linux server administration Linux troubleshooting Networking concepts Problem resolution Technical communication Virtualization technologies

Join Canonical as an Associate Linux Support Engineer and be part of a leading provider of open source software and operating systems. This remote role allows you to work with Ubuntu, addressing technical needs and providing expert support across various environments. You will manage cases, engage with customers, and contribute to knowledge sharing while collaborating with a globally distributed team.

Key Responsibilities
  • Provide technical support via phone, email, and web.
  • Manage and resolve support cases in line with SLAs.
  • Contribute to knowledge base articles and technical notices.
  • Maintain communication with the team and customers.
  • Participate in weekend working rotation as needed.
Required Skills & Qualifications
  • Undergraduate degree in a technical subject or equivalent experience.
  • Experience with Linux troubleshooting and server administration.
  • Basic knowledge of programming in languages like bash, Perl, or Python.
  • Understanding of networking and virtualization concepts.
  • Strong communication skills in English.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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