Technical Account Manager

New

Skills

Architecture best practices Cybersecurity products Data center infrastructure Firewalls Networking concepts SaaS enterprise software SIEM SOAR System administration Zero Trust architecture

The Staff Technical Account Manager is responsible for establishing long-term relationships within assigned accounts, providing project leadership and architectural guidance for Zero Trust initiatives. This role requires the ability to lead multiple client engagements and handle challenging requests while ensuring customer satisfaction.

Key Responsibilities
  • Establish and maintain long-term relationships within assigned accounts.
  • Provide project leadership and architectural guidance for Zero Trust initiatives.
  • Lead multiple client engagements and address challenging requests.
  • Provide product feedback to Product Management based on customer use-cases.
  • Advise clients on best practices and the adoption of Illumio solutions.
  • Travel up to 30% for customer visits.
Requirements & Qualifications
  • 5-10 years of experience supporting SaaS enterprise software.
  • Bachelor’s degree in engineering or science.
  • Strong knowledge of cybersecurity products, Firewalls, and Zero Trust architecture.
  • Excellent communication, presentation, and interpersonal skills.
  • Familiarity with SIEM and SOAR in enterprise environments.
  • Strong organizational skills to manage multiple clients effectively.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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