Technical Support Engineer

New

Skills

Command Line Knowledge Linux OS Query Languages Scripting Security Detection Tools SIEM Technologies Software Development Technology Integration Ticketing Systems Windows OS

As an Associate Technical Support Engineer, you will play a crucial role in monitoring, troubleshooting, and resolving technology integration issues. You will manage support activities within Expel's ticketing system and provide guidance and mentorship in delivering high-quality services.

Key Responsibilities
  • Monitor, troubleshoot and fix technology integration issues.
  • Manage support activities in Expel's ticketing system.
  • Provide guidance and mentorship in delivering our services.
  • Identify and drive improvements to processes and technology.
  • Refine the enrichment and accuracy of health monitoring systems.
  • Support Solution Architects and Engagement Managers to ensure high care.
Required Skills & Qualifications
  • 1+ years of professional experience in a related field.
  • Basic knowledge of security detection and response tools.
  • Strong organizational, prioritization, and time-management skills.
  • Basic Windows and Linux OS and command line knowledge.
  • Introductory knowledge of SIEM technologies and query languages.
  • Some scripting or software development experience is advantageous.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

Share this job:

Similar Jobs

Software Engineer II, Backend

Posted 77 days ago

Develop backend systems for credit decisioning.

Collaborate with team members and stakeholders.

Android AWS Backend Systems Code Review

Software Engineer Role

Posted 77 days ago

Contribute to team projects and goals

Maintain system stability while achieving business goals

Code reviews Css Debugging Html

Senior Developer Support Engineer

Posted 77 days ago

Provide technical support for developers using Airtable.

Resolve coding issues and challenges.

Api Integration Collaboration Customer Service Engineer

QA Engineer at Crypto.com

Posted 77 days ago

Develop and execute test plans, Estimate test efforts, Improve test frameworks, Collaborate across

eams, Maintain high

Agile environment Communication Skills Mobile app testing Scripting

QA Engineer at Crypto.com

Posted 77 days ago

Develop and execute test plans, Analyze and communicate test results, Improve test frameworks,

borate with cross-functional teams, Maintain high-quality

Agile environment Communication Skills Mobile app testing Scripting

API Support Engineer Role

Posted 77 days ago

Provide first-line API support to customers

Troubleshoot and resolve integration issues

Api Documentation Cross-functional Collaboration Cross-functional Communication Customer success

Atlassian Software Engineer Intern

Posted 77 days ago

Hiring a remote Software Engineer Intern for Atlassian in Canada

Internship position for the 2026 Summer

Collaboration Computer science Engineer Java

Remote Software Engineer, 2026 Grad

Posted 77 days ago

Hiring a remote Software Engineer for Atlassian

Graduates from 2026 with a background in Computer Science

Agile Methodologies Code Review Cross-functional Collaboration Java

Automattic Engineer Opportunity

Posted 77 days ago

Recruit talented engineers globally.

Contribute to open web technologies.

Architecture Data Analysis Design Patterns Editing

Remote Engineering Manager Role

Posted 77 days ago

Hire a remote engineering manager

Lead and mentor engineering teams

Agile Development Agile Methodologies Cloud Cloud Computing

Software Engineer - Staff A

Posted 77 days ago

Promote a flexible remote or hybrid work culture

Encourage inclusivity and diversity in hiring and career development

AWS C++ Cloud Computing Code reviews

Cloud Network Architect

Posted 77 days ago

Design and architect secure cloud network solutions.

Develop and enforce cloud network best practices.

Architecture Automation AWS Cisco

Application Security Engineer

Posted 77 days ago

Solve complex application security issues

Integrate security into the SDLC and CI/CD pipelines

Architecture Bash Communication Cyber Security

Staff Engineer - Quality

Posted 77 days ago

Lead quality assurance efforts for software project.

Design and execute test plans for software quality.

Agile Methodologies Collaboration Communication Skills Engineer

Remote Software Engineer Support

Posted 77 days ago

Enhance customer support processes through software solutions.

Collaborate with cross-functional teams to address technical issues.

Agile Methodologies Api Integration Customer Support Database Management

Community Engineer Positions

Posted 77 days ago

Hiring Community Engineers for various seniority levels with experience in open source projects and technical program management

Responsibilities include writing content, collaborating on solutions, and nurturing community contributions

Developer Advocacy Devops Engineer IOT

Support Engineering Manager

Posted 77 days ago

Lead and manage a support team in a remote environment

Ensure high customer satisfaction through efficient support services

Cloud Communication Communication Skills Customer Support

Developer Relations Engineer

Posted 77 days ago

Engage directly with open source communities and developer-centric organisations

Provide better open source development experiences

Advocacy Cloud Cloud Computing Community engagement

GitOps Engineering Manager

Posted 77 days ago

Lead a high-performance devops team in a remote setting

Ensure quality managed services for global customer deployments

Agile Methodologies Cloud Cloud Technologies Devops

Cloud Support Engineer

Posted 77 days ago

Provide technical support to customers leveraging Ubuntu and open source products

Resolve complex customer problems related to Canonical's portfolio of products

AWS Bash Cloud Cloud Computing

Technical Author Opportunities

Posted 77 days ago

Set a standard of excellence in technical documentation and practice

Build documentation capacity across various teams and products

Collaboration Devops Git IOT

Security Engineering Manager - Ubuntu

Posted 77 days ago

Lead and develop a team of engineers

Provide technical guidance on vulnerability remediation

Agile Development Community engagement Devops IOT

Canonical Community Engineer

Posted 77 days ago

Support and foster open source ecosystem initiatives

Engage and collaborate with the Ubuntu community

Communication Skills Community Management Developer Advocacy Devops

Technical Author Positions

Posted 77 days ago

Set a standard of excellence in technical documentation practice

Create and maintain software and other documentation

Devops Git IOT Linux

Support Engineering Manager Role

Posted 77 days ago

Deliver world-class technical support

Ensure customer satisfaction and SLA compliance

Cloud Communication Customer Support Devops

Ubuntu Embedded Project Manager

Posted 77 days ago

Deliver embedded Ubuntu projects globally

Manage multi-continent engineering teams

Architecture Devops Embedded systems IOT

Ubuntu Security Engineering Manager

Posted 77 days ago

Lead and develop a security engineering team

Drive vulnerability remediation and security innovation

Agile Development Agile Methodologies C Devops

Community Engineer, Canonical

Posted 77 days ago

Foster and scale open source community initiatives

Support and empower volunteer contributors

Container technology Developer Advocacy Devops Engineer

Technical Author Roles Canonical

Posted 77 days ago

Set industry-leading documentation standards

Produce and improve technical and business documentation

Collaboration Devops Git IOT

Community Engineer, Open Source

Posted 77 days ago

Scale and facilitate open source community management

Promote community engagement through technical initiatives

Container technology Developer Advocacy Devops Engineer

Remote Developer Advocate Role

Posted 77 days ago

Promote GitLab within the developer community

Educate users on DevOps practices

CI/CD Cloud Platforms Community engagement Developer Advocate

Remote Support Engineer Position

Posted 77 days ago

Provide technical support for GitLab's DevOps application

Troubleshoot and resolve customer issues

Agile Methodologies CI/CD Cloud Platforms Continuous integration

Principal Full Stack Developer

Posted 77 days ago

Seeking experienced Full Stack Developer with React, Node.js, and TypeScript skills

Developing new features and improving existing systems

AWS Code Quality Node.js Product Development

AI Engineering Manager

Posted 77 days ago

Lead AI agency for high-impact solutions

Improve engineering practices with AI applications

Architecture AWS Aws Sagemaker Deep Learning

Remote Pre-Sales Engineer

Posted 77 days ago

Hiring a Pre-Sales Engineer for Gradle

Full-time remote position in the United States

Communication Skills Gradle Remote Work Sales Engineer

Support Engineer

Posted 77 days ago

Provide first-line support to customers through ticket resolution.

Diagnose and troubleshoot technical issues across various cloud platforms.

AWS Ci/cd Pipelines Devops Engineer

Tech Support Engineer

Posted 77 days ago

Provide top-tier customer support for technical issues

Troubleshoot and resolve technical problems across cloud platforms

AWS Ci/cd Pipelines Cloud Computing Customer Support

JavaScript Code Repo Expert

Posted 77 days ago

Seeking expert JavaScript software developer

Building, reviewing, and testing code repositories

Apis C++ Databases Java

Remote Engineering Manager at Help Scout

Posted 77 days ago

Hiring a remote Engineering Manager at Help Scout

Full-time position

Communication Skills Customer Service Engineering management Engineering manager

JavaScript Interviewer Role

Posted 77 days ago

Conduct technical interviews for JavaScript roles

Assess front-end and back-end JavaScript proficiency

Analytical Skills Angular Communication Skills JavaScript

NetSuite Solutions Architect

Posted 77 days ago

Lead customer definition sessions and demonstrate NetSuite capabilities

Design tailored NetSuite solutions for businesses

Change Management Computer science Crm ERP

SRE Engineer UK

Posted 77 days ago

Improve system availability and reliability, Enhance incident response and postmortems, Collaborate

on monitoring solutions, Optimize observability tooling, Mentor engineering

Observability Software Development

Lead Technical Engineer

Posted 77 days ago

Lead engineering team, Shape product development, Mentor team members, Deliver high-quality

, Drive positive

Project Management Python React Ruby on Rails

Remote AI Engineer Job

Posted 77 days ago

Connect talented Senior AI Engineers with startups

Provide remote job opportunities with decent compensation

AWS Engineer English Full-stack Development

Cybersecurity Red Team Specialist

Posted 77 days ago

Conduct security assessments and penetration testing on web applications, APIs, and infrastructure.

Simulate real-world security testing scenarios in a controlled and responsible manner.

AWS Cloud Cybersecurity Network Security

OpenGov Product Management

Posted 77 days ago

Lead development of business applications for government clients

Collaborate with US and India teams to build Modern Cloud ERP features

Confluence Crm Enterprise saas ERP

Engineering Manager Remote Jobs

Posted 77 days ago

. Lead a remote engineering team effectively

. Deliver projects on time and within budget

Agile Methodologies Budgeting Communication Skills Conflict resolution