Store Team Lead

New

Skills

Coaching and Mentoring Cultural Awareness Customer Relationship Management (CRM) Customer Service Excellence Growth Mindset Operational Excellence Retail Operations Sales Strategy Team Building Team Leadership

The Store Team Lead is passionate about people and committed to delivering an exceptional customer experience. This role involves nurturing a welcoming and fun environment for both customers and team members, while leading a high-performing team and coaching them for growth.

Key Responsibilities
  • Nurture a welcoming and fun environment for customers and team members.
  • Lead a high-performing team and coach for growth.
  • Stay culturally connected to Mulberry’s brand in life and art.
  • Develop key customer relationships using in-store CRM tools.
  • Drive store growth and operational excellence.
Required Skills & Qualifications
  • Customer-focused with a service mindset.
  • Strong leadership and coaching skills.
  • Ability to build inclusive, high-performing teams.
  • Commercially driven with a growth mindset.
  • Experience using in-store CRM to manage relationships.
  • Comfortable representing Mulberry’s values and B Corp ethos.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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