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Drive strategic customer experience (CX) initiatives across various touchpoints to enhance engagement and loyalty. Define visionary frameworks for seamless omni-channel interactions. Lead and collaborate with cross-functional teams including creative, media, and data experts to ensure alignment and cohesion. Oversee research activities to develop actionable personas and customer journeys. Cultivate strong strategic relationships with clients and inspire senior stakeholders. Requires a minimum of 7 years' experience in CRM/CX strategy at top agencies, with a track record of successful omni-channel strategies for major brands. Proficiency in CRM platforms such as Salesforce Marketing Cloud, Adobe Experience Cloud, and Braze, as well as analytics tools like GA4 and Adobe Analytics. Demonstrated leadership in managing cross-functional teams and senior client relationships. Must possess exceptional executive storytelling and negotiation skills. Position offers a hybrid work environment, presenting the opportunity to collaborate within MAP's global network and be part of a collaborative, inclusive culture with mentorship opportunities.
Posted 32 days ago
Drive global user growth and retention
Design and optimize lifecycle marketing campaigns
Posted 32 days ago
Own and optimize CRM platform operations
Enable scalable user segmentation and targeting
Posted 32 days ago
Maximize enrollment and engagement | Drive user engagement through campaigns | Collaborate
ctionally for campaign execution | Utilize segmentation and personalization | Optimize performance
Posted 32 days ago
Develop and execute lifecycle marketing strategies that increase engagement, satisfaction, and revenue
None
Posted 32 days ago
Design and optimize Snowflake data solutions
Drive actionable business insights from data
Posted 32 days ago
Develop predictive models for CRM automation
Deploy and monitor ML models in Snowflake
Posted 32 days ago
Define & lead CRM strategy, Build loyalty programs & targeted offers, Develop personalized customer
experiences, Execute data-driven retention strategies, Collaborate on company-wide
Posted 32 days ago
Develop and execute onboarding strategy, Manage marketing automation workflows, Analyze customer
a for trends, Conduct A/B testing for optimization, Collaborate with cross-functional
Posted 32 days ago
Drive marketing tech strategy for user acquisition and engagement.
Develop automation and personalization capabilities.
Posted 32 days ago
Drive user acquisition, activation, retention, and monetization for the ElevenReader app.
Develop and scale growth strategies using various marketing techniques.
Posted 32 days ago
Drive execution efficiency through automation and AI
Ensure reliability and adoption of systems
Posted 32 days ago
Execute lifecycle campaigns effectively across multiple channels.
Collaborate with cross-functional teams for campaign success.
Posted 32 days ago
Design, build, and maintain integrations across Salesforce and marketing tools
Lead the design and implementation of scalable integrated solutions
Posted 32 days ago
Develop and execute North America CRM strategy across multiple channels
Drive growth and optimization through A/B testing and data analysis
Posted 32 days ago
Manage marketing tech stack integrations
Design and maintain marketing data pipelines
Posted 32 days ago
Define and implement loyalty strategies to boost CLV and reduce churn.
Design, launch, and manage Zoox loyalty program from ground up.
Posted 32 days ago
Promote information security practices
Understand and evaluate data storage, processing, and transmission
Posted 21 days ago
Manage lifecycle email execution and automation.
Oversee daily email platform operations.
Posted 13 days ago
Balance tech and business needs for Partnerships systems.
Collaborate with Growth Marketing for workflow optimization.
Posted 13 days ago
Own the patient lifecycle from welcome to re-engagement.
Build and run lifecycle campaigns via Iterable and Knock.
Posted 15 days ago
Engineer automated lifecycle journeys for customer retention.
Architect CRM data schema for real-time synchronization.
Posted 10 days ago
Lead CRM strategy for activation and retention.
Manage cross-functional CRM team.
Posted 9 days ago
Own and define the GTM tech area vision and strategy.
Lead product development processes from discovery to delivery.
Posted 7 days ago
Execute Email and SMS campaigns accurately and timely.
Collaborate with cross-functional teams for campaign launches.
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Lead multi-channel lifecycle marketing efforts.
Boost trial conversions and reduce churn.
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Own and evolve referral and onboarding strategies.
Build and launch lifecycle campaigns to drive engagement.
Posted 32 days ago
Hiring a remote VP of Customer Success in the United Kingdom.
Full-time position that can be done remotely.
Posted 32 days ago
Drive product innovation and integration with Microsoft Intune
Align RMM product strategy with MSP needs
Posted 32 days ago
Hiring a Senior Product Manager focused on growth initiatives.
Remote full-time position suitable for candidates in Canada.
Posted 32 days ago
Define and drive technical strategy and architecture
Collaborate with cross-functional teams for reliable solutions
Posted 32 days ago
Lead rapid emergency housing activations in APAC.
Coordinate with partners and government for disaster response.
Posted 32 days ago
Recruit specialized technical talent in India
Collaborate with internal teams for efficient recruiting
Posted 32 days ago
Solving challenging and unique problems in Global Tax Engineering at Airbnb
Promoting sustainable engineering practices and well-being in the work environment
Posted 32 days ago
Expand strategic partnerships
Drive business growth
Posted 32 days ago
Optimize revenue operations for Allium.so's growth
Develop accurate revenue forecasting models
Posted 32 days ago
Lead and shape Alma's compliance program
Ensure alignment with industry regulations
Posted 32 days ago
Hiring a remote Head of Marketing for Apollo.
Full-time position in US time zones.
Posted 32 days ago
Hiring a Senior Product Manager for Apollo.
Remote full-time position in the United States.
Posted 32 days ago
Manage product operations efficiently
Collaborate with teams to optimize strategies
Posted 32 days ago
Lead and execute marketing communication strategies
Manage a team of marketing professionals effectively
Posted 32 days ago
Lead and execute the Dialer roadmap for sales productivity
Drive enterprise retention and user adoption
Posted 32 days ago
Drive the Dialer product roadmap and vision
Accelerate adoption and user engagement
Posted 32 days ago
Hire a remote senior product design manager
Lead and mentor product design team
Posted 32 days ago
Serve and advise veteran families
Offer remote and flexible career growth
Posted 32 days ago
Hire a remote Product Manager
Enable global, location-independent work
Posted 32 days ago
Providing customer support via email and live chat
Advocating for customer needs internally
Posted 32 days ago
Build and scale Revenue Operations function from the ground up
Establish data foundations and scalable processes for revenue growth
Posted 32 days ago
Manage and develop relationships with strategic agency partners
Drive WordPress VIP revenue
Posted 32 days ago
Strategically execute growth strategy by developing relationships with digital agencies
Drive sales of Automattic products through partner channels