Operations Manager Lead

New

Skills

Change Management Cross-Functional Collaboration Customer Service Excellence Data Management Fleet Management Operational Strategy Regulatory Compliance Robotics Technology Safety Standards Team Leadership

The Senior Operations Manager will lead and manage both Zoox and contingent teams to optimize operations for test and robotaxi fleets. This role involves developing and implementing operational strategies to enhance fleet performance and ensuring excellence in service delivery.

Key Responsibilities
  • Lead and manage Zoox and contingent teams for test and robotaxi fleets.
  • Develop and implement operations strategies to optimize fleet performance.
  • Oversee daily fleet operations including deployments, maintenance, and service coverage.
  • Drive customer-focused operational excellence in collaboration with product partners.
  • Collaborate with cross-functional teams to integrate technology updates.
  • Build relationships with local stakeholders and regulators.
Required Skills & Qualifications
  • Bachelor's Degree.
  • 8+ years leading the business side of large-scale operations.
  • 3+ years of experience managing large teams of full-time employees and contingent labor.
  • Experience in continuous safety standards management and improvement initiatives.
  • Familiarity with change management processes and data management.
  • Ability to work on-site at the market's facilities.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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