NOC Engineer Remote

Deliver technical presentations to customers.

Gather and analyze customer technical requirements.

Provide technical leadership for Zero Trust Browser.

Lead executive meetings presenting browser security strategies.

Build and maintain Medrio Platform environments.

Monitor and configure alerts for issues.

Serve as primary technical POC for customers.

Guide integration and maintenance of Okta deployments.

Define strategy for network path visualization.

Own and manage the Network Path roadmap.

Provide first-line IT support to internal teams.

Manage helpdesk tickets and device lifecycle tasks.

Oversee service management and operations processes.

Lead operational oversight of service management platforms.

Provide first-line IT support.

Design and harden lab network infrastructure.

Provide escalation support for complex issues.

Set up test scenarios for issue reproduction.

Design and deploy enterprise Windows IT platforms.

Collaborate with IT administrators for engineering needs.

Build and maintain multi-cloud networking.

Design and operate Kubernetes infrastructure.

Collaborate with stakeholders for compliance solutions.

Integrate hardware and software into USG infrastructure.

Manage technical aspects of the sales process.

Respond to RFIs, RFPs, and RFQs.

Manage core IT operations across multiple platforms.

Oversee access management and onboarding/offboarding processes.

Create technical product presentations for prospective customers.

Lead product evaluations and configurations.

Lead architecture of core platform systems.

Own technical strategy across teams.

Design and build global cloud infrastructure.

Implement and troubleshoot automation and monitoring.

Serve as strategic customer contact.

Lead Enterprise onboarding projects.

Monitor and support various network types.

Troubleshoot and resolve network issues.

Assist customers with configurations and debugging.

Educate customers on edge architecture and mitigation strategies.

Manage security platform stack components.

Develop detection rules for threat detection.

Design and maintain office networks.

Implement identity and access management.

Create and deliver technical presentations.

Gather customer technical requirements.

Expand datapath features in core systems.

Collaborate with multiple teams including security and QA.

Design and maintain network infrastructure.

Set up routing protocols including BGP and OSPF.

Join our team as an IT Support Analyst II, where you will provide essential IT support to internal users in a dynamic SaaS/cloud-first environment. Your responsibilities will include troubleshooting complex issues, maintaining system functionality, and creating documentation to streamline processes. This role offers the opportunity to leverage your technical skills while contributing to a collaborative work culture that values process improvement and user satisfaction.

Diagnose and resolve complex technical issues

Join as a Senior Software Development Engineer (Datapath) to design and implement cutting-edge features for Load Balancers and Proxies. This role involves leveraging your expertise in C programming and advanced networking protocols to enhance high-performance systems. You will independently manage medium-scale projects, contributing to innovative solutions in networking and security applications. This is an exciting opportunity to work in a dynamic environment, collaborating with a talented team while enjoying benefits like vacation time, parental leave, and education reimbursement.

Apply deep C programming for performance.

Join Twilio as a Senior Network Engineer and play a crucial role in building and maintaining our global network infrastructure. This remote position allows you to work from India while contributing to innovative communication solutions that empower millions worldwide. You will monitor network performance, collaborate with various teams, and tackle complex connectivity issues, all while being part of a vibrant and inclusive company culture that values your skills and input.

Monitor and optimize network performance.