Lead Store Associate

New

Skills

Cash Handling Conflict Resolution Consultative Selling Customer Service Empathy Inclusivity Promotion Interpersonal Skills POS Systems Retail Management Team Leadership

The Lead Store Associate is responsible for leading by example to deliver exceptional, values-based service while coaching team members to build client relationships. This role requires a strong focus on consultative selling and guest engagement, ensuring a smooth and inclusive shopping experience.

Key Responsibilities
  • Lead by example to deliver warm, values-based service.
  • Coach team to build client relationships with guidance.
  • Drive consultative selling through open-ended questions.
  • Enroll guests in rewards programs and capture insights for improvements.
  • Resolve customer concerns with empathy and professionalism.
  • Promote an inclusive and collaborative store culture and ensure smooth checkout processes.
Requirements & Qualifications
  • 1+ year of customer-facing or sales experience.
  • 1+ year of experience with POS systems and cash handling.
  • 6+ months of retail leadership experience.
  • High School Diploma or GED.
  • Must be 21+ years old.
  • Strong customer service and interpersonal skills.
  • Flexible schedule including evenings, weekends, and holidays.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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