LATAM Customer Success Director

New

Skills

Account management Contract Negotiation Customer Success Management Forecasting Onboarding Professional development SaaS Talent Management

This position requires a highly experienced individual to lead the Customer Success team in the LATAM region. The role involves developing forecasts, coaching teams through negotiations, managing account relationships, motivating teams for revenue growth, and prioritizing talent attraction and retention.

Key Responsibilities
  • Develop and maintain team forecasts
  • Coach teams through renewal and expansion negotiations
  • Manage customer and team escalations
  • Motivate teams for revenue growth
  • Prioritize talent attraction and retention
Requirements & Qualifications
  • 2+ years managing managers
  • 2+ years leading a high-performing CS team
  • 8+ years in Customer Success or Account Management
  • 3+ years in SaaS
  • Proven track record negotiating contract terms and pricing objections
  • Familiar with B2B tech or subscription software

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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