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About ControlUp ControlUp is a Digital Experience Monitoring and Optimization platform that transforms the way IT admins manage their environment and troubleshoot issues. Our product suite enables IT Admins to be more proactive and have greater visibility into the digital experience of their users. Most of our customers utilize Citrix, VMware, Nutanix, and/or Microsoft for their virtualization layer. Additionally, we have many customers who utilize IGEL thin clients. The Role We are looking for aHelpdesk Technicianwith3-5 years of experienceto join our IT team. In this role, you will be responsible for providing technical support to employees, troubleshooting IT issues, and ensuring smooth operation of our IT systems. You will play a key role in supporting day-to-day IT operations, resolving technical problems, and assisting with IT projects. We're looking for a team player who thrives in a collaborative environment and can contribute to areas beyond their primary expertise and a proactive individual who embraces challenges and seeks to innovate within the IT space. How you’ll spend your day Provide first-level technical supportfor hardware, software, and network-related issues Respond to and resolve IT support ticketsvia email, phone, or in person Install, configure, and troubleshootWindows/macOS operating systems and applications Manage user accounts and access controls(Active Directory, Okta, Azure AD) Support collaboration toolssuch as Google Workspace, Microsoft 365, Slack, and Teams Assist in onboarding new employees, including setting up laptops, accounts, and IT access Troubleshoot network connectivity issues(Wi-Fi, VPN, LAN, etc.) Document IT issues and solutionsin the helpdesk system Escalate complex issuesto senior IT staff when necessary Assist with IT projects, including system upgrades, migrations, and security improvements Implement and manage endpoint management tools(ManageEngine, Intune, Jamf, etc.) Develop basic automation scripts(PowerShell, Bash) to improve efficiency Your experience and qualifications 3-5 yearsof experience in IT support, helpdesk - a must Ability to work independently and as part of a team Strong knowledge of Windows and macOS operating systems Experience withActive Directory, GPO, Azure AD, Okta, Google Workspace, Microsoft 365 Basic understanding ofnetworking(IP, DNS, DHCP, VPN) Experience withendpoint management tools(ManageEngine, Intune, Jamf, etc.) Excellent troubleshooting, problem-solving, and customer service skills Basic scripting experience (PowerShell, Bash) - an advantage Familiarity withVMware environmentsandfirewall/switch administration- advantage Relevant certifications (e.g.,MCSE) - an advantage Apply on employer's website This employer gathers applications via their own applicant tracking system. You will be redirected to an external application form.
Posted 57 days ago
Support program operations, Execute logistics, Coordinate mentorship activities, Manage social
presence, Represent Techstars in the
Posted 57 days ago
Hire a remote support enablement manager
Enhance customer support team performance
Posted 57 days ago
Hire remote night-shift support specialist
Provide customer support for client reporting platform
Posted 57 days ago
Handle customer support for a game studio
Assist players with technical and account issues
Posted 57 days ago
Handle customer support issues effectively for a game studio
Assist players with account and technical problems
Posted 57 days ago
Provide remote gaming support
Resolve technical and account issues
Posted 57 days ago
Deliver bilingual gaming customer support
Resolve technical and account-related issues
Posted 57 days ago
Provide customer service for multinational companies
Engage with customers through various channels
Posted 57 days ago
Support HR programs and maintain data accuracy
Enhance employee experience through process improvements
Posted 57 days ago
Provide technical support for developers using Airtable.
Resolve coding issues and challenges.
Posted 57 days ago
Provide remote technical support
Assist with Airtable APIs and integrations
Posted 57 days ago
Provide remote technical support
Assist users in building apps
Posted 57 days ago
Conduct regular outbound activities to key web3 prospects
Understand prospective customers' goals and assess how Allium.so can help
Posted 57 days ago
Optimize revenue operations for Allium.so's growth
Develop accurate revenue forecasting models
Posted 57 days ago
Optimize internal customer support processes
Automate customer interactions for efficiency
Posted 57 days ago
Hire remote senior product designer
Design user-centric digital experiences
Posted 57 days ago
Find remote job opportunities, Explore work-from-home options, Expand career in Latin America, Gain
global experience, Work with international
Posted 57 days ago
Provide remote customer support
Simplify insurance billing processes
Posted 57 days ago
Optimize insurance billing processes
Enhance operational efficiency
Posted 57 days ago
Deliver remote customer support for gamers
Resolve technical, account, and purchase issues
Posted 57 days ago
Hiring a Senior Business Recruiter for Apollo
Full-time remote position in Mexico or the United States
Posted 57 days ago
Recruit remote Customer Advocate
Support Apollo platform users
Posted 57 days ago
Design and implement AI solutions within the Apollo platform.
Lead end-to-end design processes for product development.
Posted 57 days ago
Provide exceptional support to developers
Optimize app development using Apollo's tools
Posted 57 days ago
Manage technical relationships with customers
Ensure customer success and satisfaction
Posted 57 days ago
Hire a remote AI product designer
Enhance workplace learning platforms
Posted 57 days ago
Hiring a remote Senior Support Engineer 1
Full-time position in Poland
Posted 57 days ago
Hire a remote learning marketing expert
Promote Atlassian’s learning resources
Posted 57 days ago
Hire a remote content strategist
Enhance team collaboration through content
Posted 57 days ago
Hire a remote Marketing Manager
Promote Atlassian's collaboration tools
Posted 57 days ago
Lead AI-focused design initiatives
Manage and mentor remote design teams
Posted 57 days ago
Recruit sales talent proficient in German & English.
Manage relationships and generate leads in the Mid-Market sector.
Posted 57 days ago
Hiring a remote SEO Marketing Associate for an internship position
2025 U.S. graduate required
Posted 57 days ago
Provide empathetic customer support
Promote affordable hearing solutions
Posted 57 days ago
Primary point of contact for Aurora Cloud clients and Partners
Onboarding clients and driving adoption
Posted 57 days ago
Providing customer support via email and live chat
Advocating for customer needs internally
Posted 57 days ago
Deliver high availability and performance for global infrastructure
Optimize server-side and client-side interactions
Posted 57 days ago
Strategically execute growth strategy by developing relationships with digital agencies
Drive sales of Automattic products through partner channels
Posted 57 days ago
Provide excellent customer support via email and live chat
Enhance customer experience and identify problems
Posted 57 days ago
Drive sales and revenue generation through partner channels with digital agencies.
Develop and nurture relationships with digital agencies in the partner ecosystem.
Posted 57 days ago
Ensure high availability and uptime
Optimize performance for global users
Posted 57 days ago
Drive customer adoption of WordPress hosting
Provide technical expertise during sales and onboarding
Posted 57 days ago
Develop creative marketing campaigns
Advance and maintain brand design systems
Posted 57 days ago
Ensure high availability and performance of global infrastructure.
Optimize server-side and client-side interactions for speed.
Posted 57 days ago
Hire a remote Account Manager
Ensure client satisfaction and retention
Posted 57 days ago
Recruit a Dealership Account Manager in Virginia Beach.
Drive success and growth in the automotive finance sector.
Posted 57 days ago
Recruit passionate drivers for Heetch Bike service in Paris.
Provide a unique, comfortable, and secure transportation experience.