Global Capacity Manager

New

Skills

ARIMA Capacity Planning Demand Forecasting Exponential Smoothing Machine Learning Python SQL Tableau Time Series Analysis Workforce Management Tools

We are seeking a Senior Manager for Global Capacity and Operational Planning, focusing on Community Support. In this role, you will lead demand forecasting across Global Operations teams and channels, ensuring optimal capacity planning and operational efficiency.

Key Responsibilities
  • Lead demand forecasting across Global Operations teams and channels.
  • Design and maintain forecasting models utilizing time series analysis and machine learning techniques.
  • Analyze trends, seasonality, and variance; detect anomalies in forecasting data.
  • Lead scenario planning for peak demand periods and product launches.
  • Establish model governance, including documentation, validation, and back-testing.
  • Build scalable data pipelines and dashboards in collaboration with Analytics and Data Engineering teams.
Requirements & Qualifications
  • 12+ years of experience in demand forecasting, capacity planning, or analytics.
  • 5+ years of experience in people management.
  • Bachelor's degree in Mathematics, Statistics, Operations Research, Engineering, Economics, or Data Science.
  • Strong understanding of probability, statistics, and optimization techniques.
  • Hands-on experience with forecasting models, including time series, ARIMA, and exponential smoothing.
  • Proficiency in SQL, Python, and Tableau; experience with workforce management tools or Anaplan is a plus.
  • Remote eligible in the US with occasional office visits required.
  • Commitment to inclusion and belonging; diverse ideas encouraged.
  • Disability accommodations available during the application process.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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