Air Freight Operations Manager

New

Skills

Air Freight Management Capacity Planning E-commerce Logistics Flight Optimization Performance Review Relationship Management Risk Mitigation SLA Enforcement Transportation Management Vendor Accountability

The Manager of Air Freight Operations will be responsible for overseeing the daily relationships with domestic air freight providers, ensuring optimal performance and adherence to service level agreements (SLAs).

Key Responsibilities
  • Own day-to-day relationship with domestic air freight providers.
  • Lead weekly performance reviews focused on on-time pickup, flight SLAs, and recovery.
  • Enforce SLAs, penalties, and corrective action plans to ensure compliance.
  • Drive risk mitigation and flight optimization to meet SLA requirements.
  • Partner with forwarders to pre-book capacity during peak periods.
Required Skills & Qualifications
  • 5-7 years of experience in domestic transportation, air freight, or parcel logistics.
  • 2+ years of experience managing freight forwarders or air freight vendors.
  • Strong understanding of commercial passenger air cargo operations.
  • Experience managing time-sensitive e-commerce freight.
  • Proven ability to drive vendor accountability and SLA performance.
  • Willingness to travel to key origin and destination airports.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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