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Twilio is seeking a Director of Product Management to lead the strategic vision for the Twilio Flex product within the Twilio Platform. This role involves overseeing the features, UI, APIs, and documentation for the Flex ecosystem, and driving the product roadmap to enable innovation in contact center solutions. The ideal candidate will collaborate with various teams to deliver scalable capabilities, manage a team of Product Managers, and enhance the working experience for Twilio employees in India.
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Drive product innovation and integration with Microsoft Intune
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Manage product operations efficiently
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Lead and execute the Dialer roadmap for sales productivity
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Ensure high client satisfaction and success.
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Providing customer support via email and live chat
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Lead and execute demand generation campaigns for Pressable.
Design targeted campaigns for agencies, developers, and mid-market buyers.
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Own product direction and execution for payments products.
Improve merchant and shopper experiences in various payment-related aspects.
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Define and elevate Pressable's brand identity and narrative
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Define and evolve Pressable's brand voice and identity
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Lead and mentor a team of Technical Account Managers
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Provide excellent customer support via email and live chat
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Shape and execute product strategy
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Drive the strategy, roadmap, and delivery of the Financial Models product.
Serve as a subject matter expert for financial modeling within the Financial Platform.
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Seeking an experienced Product Manager with a focus on Finance & Accounting.
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Lead and drive product initiatives for AI and Data Product Platform
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Responsible for project setup, communication management, and client subscription renewals
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Drive platform adoption and retention
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Troubleshoot software incidents and escalate complex issues.
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Build strong relationships with key customers and stakeholders.
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Lead and oversee Customer Success teams in Blackbaud India
Ensure efficient management and execution of Customer Success & Support team