Director of Product Management

New

Skills

AI Integration API Development Cloud-Native Infrastructure Contact Center Solutions Customer Experience Product Management Roadmap Execution SaaS Platforms Team Leadership Technical Mentorship

Twilio is seeking a Director of Product Management to lead the strategic vision for the Twilio Flex product within the Twilio Platform. This role involves overseeing the features, UI, APIs, and documentation for the Flex ecosystem, and driving the product roadmap to enable innovation in contact center solutions. The ideal candidate will collaborate with various teams to deliver scalable capabilities, manage a team of Product Managers, and enhance the working experience for Twilio employees in India.

Key Responsibilities
  • Define and execute a product roadmap for foundational services and APIs.
  • Lead the transition of Twilio Flex into AI-native components.
  • Provide operational oversight for the Flex Product Management team.
  • Manage and mentor a team of Product Managers.
  • Champion customer experience improvements in APIs and documentation.
Required Skills & Qualifications
  • 10+ years of product management experience.
  • 4+ years in a management role focusing on platform products.
  • Strong technical acumen with cloud-native infrastructure.
  • Experience in multi-tenant SaaS and contact center platforms.
  • Ability to mentor and lead a team of Product Managers.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

Share this job:

Similar Jobs

Senior Product Manager RMM

Posted 88 days ago

Drive product innovation and integration with Microsoft Intune

Align RMM product strategy with MSP needs

Cloud Confluence Cybersecurity Endpoint Security

Growth Sales Representative Role

Posted 88 days ago

Hire a remote sales representative

Promote customer experience automation

Automation Business Development Communication Crm

Senior Brand Experience Designer

Posted 88 days ago

Hire a remote designer

Enhance brand experience

Adobe Creative Suite Cross-functional teamwork Customer Experience Digital Marketing

Senior Marketing Analyst Role

Posted 88 days ago

Offer a remote full-time analyst position

Drive business growth through marketing analytics

Cross-functional Collaboration Customer Experience Data Analytics Digital Marketing

Senior SMS Product Manager

Posted 88 days ago

Hiring a remote Senior Product Manager

Driving SMS product strategy and execution

Agile Methodologies Analytical Skills Cross-functional Collaboration Market Analysis

Senior Product Manager, Growth

Posted 88 days ago

Hiring a Senior Product Manager focused on growth initiatives.

Remote full-time position suitable for candidates in Canada.

Cross-functional Collaboration Data Analysis Leadership Market Analysis

Remote Product Manager

Posted 88 days ago

Hiring a remote Product Manager

Full-time position in Canada or the United States

Agile Communication Skills Cross-functional Collaboration Cybersecurity

Product Success Specialist Role

Posted 88 days ago

Hire a remote product success specialist

Support customers using Aha! software

Analytical Skills Cross-functional Communication Customer success Customer Support

Compliance Engineering Manager

Posted 88 days ago

Lead a team focused on compliance with global financial regulations in the Payments space

Collaborate extensively with cross-functional teams to ensure compliance is integrated throughout the platform

Architecture Communication Compliance Cross-functional Collaboration

Senior Product Marketing Manager

Posted 88 days ago

Promote customer-focused marketing initiatives

Drive product adoption and retention

Analytical Skills Analytics Automation Campaign Management

Senior Product Manager, AI Agents

Posted 88 days ago

Lead product development and strategy for AI Agents

Collaborate with cross-functional teams

Ai Analytical Skills Communication Skills Cross-functional Collaboration

Senior Product Manager, Journey Experience

Posted 88 days ago

Hiring a Senior Product Manager for Apollo.

Remote full-time position in the United States.

Communication Cross-functional Collaboration Data Analysis Leadership

Senior UX Product Manager

Posted 88 days ago

Hire a remote Senior Product Manager

Enhance core user experience foundations

Agile Methodologies Cross-functional Collaboration Data Analysis Design Systems

Remote Product Ops Manager

Posted 88 days ago

Manage product operations efficiently

Collaborate with teams to optimize strategies

Analytical Skills Communication Cross-functional Collaboration Leadership

Senior Dialer Product Manager

Posted 88 days ago

Lead and execute the Dialer roadmap for sales productivity

Drive enterprise retention and user adoption

Communication Cross-functional Collaboration Growth Strategy Leadership

Senior Product Manager Dialer

Posted 88 days ago

Drive the Dialer product roadmap and vision

Accelerate adoption and user engagement

Communication Communication Skills Growth Strategy Leadership

Senior Product Manager

Posted 88 days ago

Build vision, strategy, and roadmap for new product line

Incorporate data analysis & research for product decisions

Ab testing Agile Agile Methodology Analytical Skills

Senior AI Media Manager

Posted 88 days ago

Recruit for a remote senior product manager role

Lead AI-driven media product development

Agile Methodologies Ai Data Analysis Market Research

Enterprise Account Executive

Posted 88 days ago

Manage key enterprise accounts effectively.

Drive revenue growth through strategic planning.

Account Executive Account manager Client Relationship Management Cloud Computing

Remote Associate Product Manager

Posted 88 days ago

Hiring a remote Associate Product Manager.

Full-time position that can be done remotely in the U.S.

Analytical Skills Communication Skills Cross-functional Collaboration Market Analysis

Senior AI Product Manager

Posted 88 days ago

Drive AI quality in collaboration products

Lead remote cross-functional teams

Agile Methodologies Ai Data Analysis Machine Learning

AI Senior Design Manager

Posted 88 days ago

Lead AI-focused design initiatives

Manage and mentor remote design teams

Ai Collaboration Tools Cross-functional Collaboration Machine Learning

Remote Customer Success Manager

Posted 88 days ago

Promote a fully remote senior role

Ensure effective customer onboarding

Account management Analytical Skills Client Relationship Management Collaboration

Aurora Cloud Customer Success

Posted 88 days ago

Ensure high client satisfaction and success.

Drive adoption and optimize customer engagement.

Account management Account manager Blockchain technology Communication

Happiness Engineer - Customer Support

Posted 88 days ago

Providing customer support via email and live chat

Advocating for customer needs internally

Advocacy Communication Communication Skills Customer Experience

Demand Generation Lead

Posted 88 days ago

Lead and execute demand generation campaigns for Pressable.

Design targeted campaigns for agencies, developers, and mid-market buyers.

Ai technology Customer Experience Product marketing Project Management

Senior Product Manager - Payments

Posted 88 days ago

Own product direction and execution for payments products.

Improve merchant and shopper experiences in various payment-related aspects.

Communication Data Analysis Figma Metrics

Brand & Community Lead - Pressable

Posted 88 days ago

Define and elevate Pressable's brand identity and narrative

Enhance community engagement and partnerships

Ai Tools Brand management Community engagement Creative Direction

Brand Lead - Pressable

Posted 88 days ago

Define and evolve Pressable's brand voice and identity

Create engaging content and storytelling that differentiates Pressable

Ai Tools Content Creation Customer Experience Event Planning

Team Lead for Technical Account Manager

Posted 88 days ago

Lead and mentor a team of Technical Account Managers

Drive customer adoption, satisfaction, and retention

Account manager Architecture Customer Experience Git

Happiness Engineer Job Opportunity

Posted 88 days ago

Provide excellent customer support via email and live chat

Enhance customer experience and identify problems

Communication Customer Experience Customer Service Customer Support

Automattic Product Manager Role

Posted 88 days ago

Shape and execute product strategy

Collaborate across distributed teams

Communication Content management systems Data Analysis Leadership

Growth Marketing Manager Role

Posted 88 days ago

Drive demand generation and go-to-market execution

Optimize marketing funnel and conversion rates

Ab testing A/b Testing Ai Tools Campaign Management

Technical Account Manager Role

Posted 88 days ago

Drive customer adoption of WordPress hosting

Provide technical expertise during sales and onboarding

Account manager Analytical Skills Apis Automation

Blaze Ads Product Lead

Posted 88 days ago

Lead Blaze Ads product development and strategy

Grow small business customer acquisition

Advertising Data-driven decision making Onboarding Product Management

Product Manager WordPress Hosting

Posted 88 days ago

Drive product innovation and roadmap execution

Enhance customer experience for agencies and developers

Competitive Analysis Content Creation Customer Experience Product Management

Technical Account Manager Lead

Posted 88 days ago

Lead and develop the Technical Account Management team

Drive customer success through technical expertise and onboarding excellence

Account manager Customer Experience Git Grafana

Product Lead Blaze Ads

Posted 88 days ago

Deepen product-market fit for Blaze Ads

Drive customer acquisition and growth

Advertising Agile Methodologies Cross-functional Collaboration Data-driven decision making

WordPress Performance Engineer

Posted 88 days ago

Seeking a WordPress expert with advanced troubleshooting skills

Deep diving into WordPress and platform-related issues

Css Customer Experience Engineer Git

Software Dev Director - Cloud

Posted 88 days ago

Recruit an experienced Software Development Director for Cloud Delivery Engineering

Emphasize technical expertise in SaaS, IaaS, microservices, and security

Architecture Automation Cloud Platforms Customer Experience

Senior Product Manager - Finance

Posted 88 days ago

Drive the strategy, roadmap, and delivery of the Financial Models product.

Serve as a subject matter expert for financial modeling within the Financial Platform.

Accounting Agile Agile Development Cross-functional Collaboration

Senior Product Manager-Finance

Posted 88 days ago

Seeking an experienced Product Manager with a focus on Finance & Accounting.

Driving the strategy, roadmap, and delivery of Financial Models within a Financial Platform.

Agile Cross-functional Collaboration Cybersecurity Finance & Accounting

Principal Product Manager - AI Platform

Posted 88 days ago

Lead and drive product initiatives for AI and Data Product Platform

Adopt and implement data mesh framework across the organization

Agile Agile Development Databricks Financial Acumen

Analytics Project Manager

Posted 88 days ago

Responsible for project setup, communication management, and client subscription renewals

Assigning projects to data analysts and planning email campaigns

Analytics Automation Client Management Communication

Services Project Manager

Posted 88 days ago

Manage project setup and delivery in Salesforce

Ensure excellent customer service and client satisfaction

Automation Client Relationship Management Communication Communication Skills

Customer Success Staff

Posted 88 days ago

Drive platform adoption and retention

Develop customer success plans

Analytics Communication Customer success Marketing

Customer Support Staff

Posted 88 days ago

Provide high-quality technical support to B2B clients.

Troubleshoot software incidents and escalate complex issues.

Apis Cloud Communication Crm

Senior Customer Journey Architect

Posted 88 days ago

Build strong relationships with key customers and stakeholders.

Optimize the customer journey to enhance satisfaction and loyalty.

Adaptability Analytical Skills Communication Cross-functional Collaboration

Director - Customer Success & Support

Posted 88 days ago

Lead and oversee Customer Success teams in Blackbaud India

Ensure efficient management and execution of Customer Success & Support team

Communication Css Customer Experience Customer Success Management