Dining Services Associate

New

Skills

Client service Communication skills Core Credit Gmail Luxury dining experience Multitasking Problem-solving Relationship management Slack Zendesk

As a Member Services Associate focusing on Dining, you will be the primary contact for Atlas members regarding their dining and account requests. This role requires excellent communication skills and the ability to manage multiple channels of communication effectively.

Key Responsibilities
  • Serve as the main contact for Atlas members on dining and account requests.
  • Manage inbound and outbound communications via Zendesk, Slack, Gmail, and Core Credit.
  • Coordinate reservations, dining experiences, and special requests for members.
  • Troubleshoot account questions, credit issues, and billing concerns.
  • Collaborate with credit operations and lifestyle teams to ensure seamless member experiences.
  • Track service requests with a high-touch, empathetic approach.
Requirements & Qualifications
  • 3+ years of experience in client service or relationship management, preferably in luxury dining, hospitality, or travel.
  • Background in Customer Service, Executive Assistance, or Concierge roles with a focus on Dining.
  • Demonstrated VIP-level service track record for high-value members with swift solutions.
  • Excellent multitasking and prioritization skills in fast-paced environments.
  • Creative problem-solver who delivers thoughtful solutions.
  • Strong communication skills, with a clear and empathetic approach to interactions.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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