Digital Authentication Associate

New

Skills

Adaptability Customer Service Data Sensitivity Fashion Knowledge Listing Authentication Mentorship Skills Problem-Solving Quality Assurance Streetwear Trends Team Collaboration

The Digital Authentication Associate plays a crucial role in ensuring the quality and authenticity of listings on the Grailed platform. The position involves reviewing, approving, and moderating listings to maintain a safe and compliant marketplace.

Key Responsibilities
  • Authenticate listings by reviewing and approving them prior to sale.
  • Remove unsafe or non-compliant listings.
  • Ensure listings are accurately described in terms of size and condition.
  • Respond to community and marketing requests for item moderation.
  • Review authentication defect reports for continuous improvement.
  • Stay updated on authenticating streetwear brands.
  • Attend and host training or mentorship sessions.
  • Understand how authentication affects team metrics and contribute to initiatives.
  • Complete other duties as assigned.
Requirements & Qualifications
  • Strong knowledge and interest in fashion.
  • Interest in streetwear designers and trends.
  • Ability to learn and adapt quickly.
  • Proven independent problem-solving skills.
  • Enthusiasm for the Grailed platform.
  • Professional judgement with sensitive data.
  • Demonstration of Grailed Values: Ownership, Empathetic Approach, Continuous Improvement, Solutions Focus, Community Driven.
  • Background knowledge about the product.
  • Availability to work weekends and holidays.
  • Availability to work 20-30 hours per week and participate in team meetings.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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